Customer Success Specialist

1 week ago


Chicago, Illinois, United States Les Mills Full time
Discover a Career at Les Mills:

Join a company that encourages you to unleash your potential and achieve greatness. Les Mills is dedicated to empowering individuals to reach their goals and deliver life-changing fitness experiences worldwide.

We are currently seeking a full-time Customer Success Onboarding role to join our team. As part of the Onboarding team, you will play a crucial role in supporting our club partners during their launch journey and providing assistance to our internal teammates.

Responsibilities:

  • Collaborate with various teams to ensure successful program launches
  • Complete internal support case requests promptly
  • Provide Virtual Help Desk Support and Performance Analysis
  • Follow up with partners and deliver exceptional customer service
  • Support other Customer Success teammates as needed

Qualifications:

  • Ability to build strong relationships and connect with people
  • Service-oriented mindset with proactive problem-solving skills
  • Passionate about the fitness industry and creating positive experiences
  • Exceptional time management and organizational skills
  • Comfortable in a fast-paced, dynamic environment
  • Previous experience in health and fitness is a plus

If you are driven, adaptable, and share our passion for fitness and teamwork, we want to hear from you. Join us on our mission to create a fitter planet and make a difference in the world.

Excited to take on the challenge? Apply now and be part of something extraordinary



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