Insurance Customer Service Representative PC CSR

2 weeks ago


Jacksonville, Florida, United States Augustyniak Insurance Group Full time

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Applicants we are seeking:

Requires a Florida Property Casualty Insurance License (2-20 or 20-44 or 4-40) Requires min of 1 year of working inside an insurance agency. Prefer 3 to 5 years working in a Florida Independent Agency.

Why Augustyniak Insurance Group is different:

We are a rapidly growing independent insurance agency. Our philosophy is to do the right thing, and we are very proud of our 1519 positive Google reviews.

We are an independent agency, we work for clients throughout the entire state of Florida to help them find the best company for them and are not limited to just one insurance company.

The agency uses the latest tools, integrations, and automation to make the sales and services process better and easier for our team.

We are big enough to provide support for your career, and small enough to still have a family feel. We feel this is an outstanding place to grow professionally.

Job Responsibilities:

Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper

Supporting teammates with follow-up for clients and prospects

Research and resolve coverage questions

Promptly respond to client needs either on the phone or electronically

Maintain client files and process routine correspondence between our agency and the client or company... both paper records and our many different software programs

Cultivate new opportunities and offer additional lines of insurance through consultative selling

Assist with other office duties as they arise and are needed

Professional and Personal Skills:

Proficient with Microsoft Word, Excel, Outlook, and a calculator

Use of a prior Agency Management System - like Epic, Applied, AMS -- we use Hawksoft

Type quickly and accurately

Excellent communication skills both verbal and written

Organized, structured, punctual, and will follow the rules

Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

Attention to Detail is a must for this job

Benefits:

We offer competitive wages with a base hourly wage and bonus

Benefits include medical insurance, dental insurance, vision insurance, long and short-term disability, paid time off, and 3% company match to the company-sponsored retirement plan.



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