Part -time Conferencing Event Specialist US
1 week ago
Job Description Job Description Salary:
Our team of Event Specialists manage and deliver high-profile virtual corporate event conferencing to major organizations and financial institutions across the globe.
Virtual events such as Video, Web and Audio conferencing are a fast-paced and exciting industry, and we are seeking passionate and motivated professionals who are keen to build their career in this sector.
As an Event Specialist based in our Birmingham Alabama office, you will be supporting global investment banks and corporations by delivering service excellence.
You will work closely with clients to manage the booking request, call facilitation, and post-call reports for their high-profile events while providing an efficient, friendly, and professional service.
ResponsibilitiesReceive and complete call bookings via email and telephoneAssess client requirements from conferencing requests, determine the event type they need, and make recommendations on joining methods, visual elements, and analytical post-call reportsAct as the main point of contact for the call arranger and their clients for your assigned call and eventsProfessionally operate audio and web conferences, make announcements into the calls, introduce speakers, and manage Q&A sessionsBuild valuable relationships with our customers and make a positive impact on their conferencing experienceManaging and prioritizing your daily schedule and ensuring all call tasks are completed in a timely manner and with a high level of attention to detailRequired Qualifications:
Exceptional customer service skills with strong attention to detailAbility to communicate professionally while maintaining client confidentialityAbility to adapt in a fast-paced environmentAbility to build and sustain rapport with clients while practicing active listening skillsProficient and confident with Microsoft Office 365 productsSuited to 5-hour shift patterns (between 6:30am7:00pm CT, Monday to Friday. Weekend availability is a plus (if youre flexible.)
What We Offer:
Competitive hourly wagesPTO and Paid HolidaysCareer path opportunitiesComprehensive, in-depth trainingFlexibility in work/life balance, 30-minute lunchesAll equipment providedA diverse and exciting company culture#J-18808-Ljbffr
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