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Field Service Operations Manager
3 months ago
General Information:
Hitachi Energy, located in Bridgeton, MO, is seeking a Field Service Operations Manager.
This position will, with limited supervision , perform duties that involve or relate to such functions as planning, construction, maintenance, and inventory control of facilities and services equipment.
This position will make recommendations to improve effectiveness to the group and increase customer satisfaction.Your Background:
Budgeting for operations cost centers and front-end investments
Regularly review and forecast costs
Serve as subject matter expert for transformer commissioning on data center projects
Directly manage team of service technicians
Serve as intermediary between Sales, Engineering, Quality, Purchasing and the production areas
Drive the necessary changes to develop the future of our business by focusing on our product portfolio, processes as well as on personnel development
Production of customer and engineering orders according to time and cost calculation and achieve budgeted yield targets
Evaluation and implementation of new processes and respective production equipment in compliance with capacity and cost targets
Collaborate with our local and global contact partners and support the entire organization in process optimization
Ensure that customers receive their ordered services on transformers on time and up to quality standards
Prepare specifications and documents in accordance with requirements, established formats, and specific instructions
Participate in the investigation of technical problems, provide information and recommendations for reports, and root cause analysis.
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
Bachelor's degree engineering or business required.
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
10 years' experience in Transformer, Utility, or Data Center Industry.
Strong interpersonal competency to build up, extend and enhance the strong customer relationships
Equal Opportunity Employer
(EOE)-Females/Minorities/Protected
Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability.
You may request reasonable accommodations by calling a Hitachi Energy HR Representative at or by sending an email to:us-pg- Resumes and applications will not be accepted in this manner.
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