Quality Improvement Coordinator

2 weeks ago

Miami, United States Miami Jewish Health Full time


Miami Jewish Health is a leading provider of healthcare and living solutions for seniors in the Southeastern region. Our organization runs Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, the largest of its kind in the state. These centers cater to older adults with complex medical needs, offering a health plan, healthcare services, and a social hub. With four adult day health centers serving Miami-Dade and Broward counties, our focus is on providing challenging, meaningful, and fulfilling careers. Join us in making a difference by supporting our senior community and their families.

Position: Quality Improvement Coordinator

Overview

The Quality Improvement Coordinator is tasked with aiding in the development, implementation, and evaluation of performance enhancement activities within PACE. Responsibilities encompass supporting the organization's performance refinement process, identifying performance patterns, and recommending improvements based on data-driven analysis. Ensuring compliance with State and Federal quality management requirements is also a vital aspect. This role reports to the Quality Improvement Manager.

Key Responsibilities
  • Assist in enhancing PACE's performance
  • Recognize areas for performance enhancement
  • Oversee documentation compliance through chart audits
  • Manage data collection for HPMS submission
  • Coordinate and prepare Quality Subcommittees
  • Uphold quality and performance standards through continuous improvement
  • Support grievance procedures and customer satisfaction initiatives
  • Conduct performance reviews and audits as needed
  • Represent the department in meetings as necessary
  • Engage in ongoing education and community initiatives
  • Collaborate on additional departmental activities as required
Requirements

Education:
  • Preferred: Bachelor's degree
Experience:
  • Required: One to three years of Quality/Risk/Patient Safety or healthcare experience
Licenses/Certifications:
  • Not Applicable
Desired Abilities
  • Analytical skills for planning and assessment
  • Proficiency in multitasking, problem-solving, and attention to detail
  • Intermediate to advanced computer skills, knowledge of Microsoft Office
  • Bilingual proficiency in English and Spanish/Creole
  • Customer service orientation
  • Familiarity with regulatory and accrediting bodies
  • Deadline-driven with the ability to excel in high-pressure environments
  • Experience with statistical software and data visualization
  • Strong focus on detail and reporting accuracy
Work Environment Details

Work Conditions:
  • Standard working environment with appropriate lighting and ventilation
Infectious Material Exposure:
  • No routine exposure to infectious materials, occasional exposure possibility
Organizational Expectations
  • Uphold resident/patient rights
  • Demonstrate professionalism, accountability, and empathy
  • Exhibit excellent communication skills and ensure confidentiality
  • Support the organization's Mission, Vision, and Values
  • Engage in departmental activities, meetings, and adhere to guidelines
  • Maintain a safe work environment
This description provides a brief overview of the tasks involved in this role. It is essential to note that personnel may be required to fulfill duties outside their regular responsibilities as needed.

At Miami Jewish Health, we believe in empathy, relationships, and a fulfilling life. Discover why working with us is a unique experience. We offer competitive compensation, comprehensive benefits, retirement savings plans, on-site facilities, and more.

Miami Jewish Health is committed to providing equal employment opportunities and promoting a discrimination-free workplace, regardless of race, color, religion, age, gender, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. This policy extends to all aspects of employment, from recruitment and hiring to training and termination.

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