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Continuous Quality Improvement Specialist
4 weeks ago
Assures performance is consistent with Continuous Quality Improvement (CQI) policies and other standards through data analysis and provider monitoring. Participates in the development, coordination, and implementation of the CQI process that is designed to identify opportunities for improvement to the assigned programs and services. Participates in the CQI process ensuring conformance with quality standards set by the agency, funder, or accrediting body. Assists with the preparation of performance and measurement reports. Compiles detailed reports identifying accomplishments and opportunities for improvement and works with the Compliance and Operations Manager to establish corrective action plans.
**Requirements**:
- Must be an energetic team player who desires to positively impact the community and create significant change.
- Must have effective problem-solving skills and the ability to improvise, adapt, and overcome.
- Must support and value diversity, equity, and inclusion.
- Excellent interpersonal and written communication skills.
- Computer literate. Excellent organization, communication, and interpersonal skills.
- Minimum 3 years' experience with social services compliance activities.
- Bachelor's degree from a four-year college or university or the equivalent combination of experience and training required.
- Non-profit experience required.
- Experience developing and presenting training materials that are accessible to a diverse range of audiences; recent training/teaching experience.
- Excellent written and verbal communication skills.
- Bilingual (English/Spanish English/Creole) highly desirable.
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