Client Support Representative

1 week ago


Philadelphia, Pennsylvania, United States RPI Philadelphia Full time

Join our team at Rocksteady Promotions

Rocksteady Promotions is a leader in providing cutting-edge client experiences, offering innovative solutions to help businesses thrive and expand their brand presence. We are currently seeking a dedicated individual to join us as a Client Support Representative. In this role, you will play a key part in driving company visibility and delivering strategic messaging to diverse audiences.

As we gear up for what promises to be a highly successful year, we are committed to not only growing our client base but also fostering a vibrant work environment. Our Client Support Representative team stands out for their efforts in promoting inclusivity and positivity among various departments and esteemed clients. At Rocksteady Promotions, we value recognizing and rewarding our employees' achievements with opportunities for advancement, competitive compensation, and ongoing appreciation.

Responsibilities of a Client Support Representative:

  • Engage with potential consumers to educate them on our clients' products and services
  • Establish lasting relationships with customers through strong interpersonal skills
  • Address inquiries about services and highlight the advantages of our brand over competitors
  • Collaborate with the Client Support Specialist team to develop strategies for meeting customer acquisition goals
  • Participate in training sessions to stay informed about new products, services, and sales offers
  • Ensure accurate and efficient processing of customer orders
Requirements for a Client Support Representative:
  • Preferably 0-2 years of experience in a customer-focused role
  • High School Diploma or equivalent qualification
  • College Degree is a plus, but not mandatory
  • Excellent communication skills
  • Ability to handle multiple responsibilities with flexibility
Benefits of being a Client Support Representative:
  • Enjoy a positive and diverse workplace atmosphere
  • Discover opportunities for career growth
  • Observed holidays off
  • Engage in company-sponsored travel and events
  • Stable schedules and job security


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