Team Leader

2 weeks ago

Greenwich, Connecticut, United States Gregorys Coffee- GC38- Greenwich Full time


Job Description Job Description Gregorys Coffee Team LeaderHiring: Full-Time (Flexible Schedule)About Gregorys CoffeeGregorys is on a mission to see coffee differently.

If you are interested in being part of a company that is focused on making everyday special for our Gregulars and our team, Gregorys is the company for you.

What are the perks?Our team members can enjoy free coffee/tea beverages as well as our freshly baked items. Additionally, team members receive a 50% discount on coffee bags, grab and go items, hot food items, and merch.

Other perks include:


Sick Pay and Family LeaveWeekly Pay DayHealth InsuranceHoliday Overtime PayCommuter ReimbursementPaid Time OffBe Part of a Growing Coffee BrandInternal Promotion OpportunitiesGregorys Coffee Team LeaderA Team Leader at Gregorys Coffee plays an important role in supporting store operations.

The Team Leader is responsible for deploying baristas, delegating tasks, overseeing brand standards and the customer experience in the absence of the Store Leader.


Key Responsibilities :


As a Team Leader, you will be a brand ambassador and beacon of culture for both your team and your customers.

Your responsibilities will include, but are not limited to, the below key areas.

People OperationsYou will:
Create a warm and inclusive environment for your team and your customersWork alongside your team to prepare specialty coffee and espresso beverages, including latte art (well teach you)

Coach baristas in the areas of brand standards, food safety/cleanliness, and customer engagementDeploy baristas to specific workloads, tasks, and stations while supporting their ability to perform barista dutiesServe as the store brand ambassador in customer recovery and customer experienceStore OperationsYou willOversee the proper delegation of tasks according to daypart while ensuring store standards are consistently upheldSupport the Store Leader in inventory management by conducting accurate inventory counts, placing accurate orders, and ensuring the pastry case pars are upheld according to daypartSupport the Store Leader in cash handling by following cash handling procedures and overseeing the proper cash handling of baristas on dutyServe as Manager on Duty in the absence of the Store Leader, ensuring food safety, cleanliness, and brand standards are upheldQualifications:
Food Handler CertificateDemonstrated excellent customer serviceDemonstrated ability to work well with othersDemonstrated intermediate coffee knowledge, elevated beyond coffee basicsDemonstrated track record of upholding brand standardsWe see you, just be yourself#J-18808-Ljbffr

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