Executive Administrative Assistant
6 days ago
Remote
- Preferable PST candidates; CVP lives in Colorado so candidate could be in MST. Ideally candidates from Redmond for candidates.
RESPONSIBILITIES:
Calendar Management and Meeting Logistics
- Provides highly strategic calendar management (e.g., high profile, high risk, large-scale impact) based on deep knowledge of business and executive needs, while upholding the highest degree of integrity (e.g., highly sensitive, highly confidential topics) and maintaining confidentiality
- Uses discretion to make independent decisions to prioritize customer/partner meetings and urgent escalations, while balancing the overall rhythm of business (ROB)
- Uses executive maturity and judgement to lead/own multiple decision-making processes, in close partnership with stakeholders and peers
- Exercises a sense of priority and awareness for high impact meetings (e.g., high profile, large scale) and urgent business needs
- Proactively adapts to shifting priorities while representing senior leader and sets an example for less experienced colleagues in making judgment calls and prioritizing competing demands
- Engages with external C-Suite/Board of Directors (BOD) executives to represent Microsoft
- Manages complex ambiguity and remains calm in high stress situations
- Draws from and utilizes a vast internal/external network to support the executive leader's work and Microsoft's charter
- Maintains strategic alliances inside and outside the company
- Proactively drives communication and liaises between executives, central teams, and other business partners to share information and best practices that drive efficiency across organizations
- Uses executive maturity, independent judgment, discretion, business insights, and perspectives to drive collaboration and communication
- Communicates with executive external partners, customers and third parties
- Represents the office and acts as an extension of manager/team's brand and Microsoft's core values through written and verbal communication
- Owns expense management for the executive office. Educates administrative team on Microsoft policy to ensure compliance across team/division/organization and escalates issues as needed
- Functions as interim approver for executive office
- Partners with the appropriate teams (e.g., Real Estate & Facilities, space planner owners, upper management) when complex space issues are escalated to the executive office
- Manages executive office space, including design and technology needs
- Works with Executive Travel to coordinate travel arrangements (e.g., accommodation, transportation, security) for the Executive Office
- Creates detailed itineraries/agendas for daily activities by setting and managing travel expectations to maximize trip productivity
- Manages and oversees all travel logistics and creates guidelines for visits to ensure leader is prepared (e.g., briefing leader, sharing information with countries)
- Acts as a stand-by resource and ensures availability for varying manager needs/time zones to address issues/escalations during business travel
- Maintains availability and acts with urgency to address changes, issues, and escalations that arise during business travel
- Drives proactive communication across stakeholders ahead of travel and communicates with domestic and international stakeholders to ensure the supported leader maximizes business trip outcomes
- Manages and ensures required documents (e.g., visas, passports, immunization records) obtained for international travel
- Manages and ensures compliance with US Travel Tax Tool
- Disseminates and enforces travel policies and expectations
- May accompany leaders on business trips (e.g., Inspire, Ready) to provide onsite support
- Ensures compliance with US Travel Tax Tool
REQUIREMENTS:
- Years of Experience Required: 10+ (ideally 15+) years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings, travel management, and administration work for executive/upper-level management
- Degrees or certifications required: Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience is required to be eligible for this role
- Disqualifiers: Candidates need to have experience supporting CVP's
- Best vs. Average: The ideal resume would contain:
- Business Acumen
- Business Process Improvement
- Collaboration
- Company Acumen
- Compliance Management · Conflict Resolution · Corporate Culture Enhancement · Cross-team Communication · Decision Making · Detail Oriented · Discretion · Documentation Internal Tools and Product Skills · Oral Communication · Organization Skills · Problem Solving · Project Management · Scheduling/Meeting Orchestration · Team Facilitation · Trusted Partner Status · Written Communication
• Performance Indicators: Performance will be assessed based on CVP & Leader satisfaction in working with the EA, time back to CVP by flawless calendar management, on-time expense submissions
- 10+ (ideally 15+) years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings, travel management, and administration work for executive/upper-level management
- Having prior and extensive experience with dealing with the complexity of this organization and managing a senior leader. Whether that's calendar/travel. Time Management experience
- 10 + Years of Excel, Calendaring, Microsoft Office Skills (People Insights)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req19166-1
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