Sr. ServiceNow Developer

6 days ago


Meade, United States Corporate Solutions Tech Full time
Job Opportunity: Senior ServiceNow Developer

In this role, as a Senior ServiceNow Developer, you will be responsible for configuring, developing, supporting, and maintaining ServiceNow implementations. Collaborating with both external and internal stakeholders, you will focus on providing digital transformation solutions emphasizing automated workflows and key ITIL processes.

Main Responsibilities:

  • Support the configuration and implementation of ServiceNow modules.
  • Create and maintain Forms, Reports, Views, Workflows, and more.
  • Develop and enhance Dashboards and reporting.
  • Configure tool integrations with ServiceNow.
  • Assist with application and platform upgrades.
  • Design business process flows.
  • Collaborate with the team to propose solutions based on business needs.
  • Customize the ServiceNow platform to meet operational needs.
  • Assist in transitioning ticketing and order management capabilities to ServiceNow.
  • Identify trends in customer data to enhance customer experience.
  • Collaborate with customers to address technical considerations.
  • Develop, configure, and troubleshoot ServiceNow functions.
  • Orchestrate and automate tasks.

Requirements:

  • US Citizenship required.
  • Hold an active security certification.
  • Must have an active DoD Secret clearance.
  • Bachelor's Degree with 8-12 years of experience or master's with 6-10 years.
  • Experience with technology infrastructure and ServiceNow development.
  • Strong communication and problem-solving skills.
  • Ability to work independently in a fast-paced environment.
  • Willingness to learn and adapt to technology changes.
  • Able to train and assist junior developers.

Preferred Qualifications:

  • ServiceNow Certified Application Developer.
  • Experience with Agile development and testing methodology.
  • Exposure to various ServiceNow applications.
  • Knowledge of ITIL foundation.
  • Certifications in AWS cloud and ServiceNow.
  • Bachelor's degree in a technical field.
  • Experience with large software systems and multi-disciplinary teams.
  • Experience with Agile development methodology.
  • Experience in test automation and continuous integration.
  • Experience in utilizing Kanban and DevOps/DevSecOps.


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