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ServiceNow Developer

4 months ago

Fort Meade, United States Prodigy Resources Full time

Essential Functions:

  • Hands-on experience with ServiceNow Service Catalog. Should have completed an end-to-end implementation
  • Hands-on experience with ServiceNow Knowledge Management Articles. Should have completed an end-to-end implementation
  • Lead customer kick off calls
  • Lead requirements sessions and document detailed requirements
  • Prior end-to-end implementation of ITSM and in-depth knowledge about Product/Module.
  • Assist architect in developing interfaces between customer systems and ServiceNow (PowerBi, Camunda,
  • Leverage both proven and innovative technology approaches to solve challenging business problems
  • Provide technical assessments, written documentation and technical expertise
  • Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions
  • Work on continuous improvement by sharing experiences and knowledge with the team
  • Collaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgrades
  • Advises on options, risk and impacts on business processes and technical architecture
  • Be responsible for overall delivery of the product/module

Qualifications:

  • 3+ years of experience as a key technical resource for large scale
  • Must have experience using Orlando or Paris release
  • ServiceNow developed solutions in client environments
  • Ability to meet the expectations and requirements of the internal customers and senior management
  • Excellent verbal and written communications skills
  • Client depends on this resource being very responsive
  • Resource should be able to work the hours needed for the project
  • Ability to provide technical leadership and professional guidance to managers, team, and vendors
  • ServiceNow ITSM Certification
  • ServiceNow Certified Application Developer Certification (Nice to have)
  • Active Secret Clearance

Education Requirements:

  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field; or equivalent experience/ combination of education and experience.
  • ServiceNow ITSM Certification

Work Locations:

  • Fort Meade, MD/ Ogden, UT/ Scott Air Force Base

Clearance Requirement:

  • Must have at least a Secret Security Clearance or Higher