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Bilingual Customer Service Specialist
3 months ago
Bilingual Customer Service RepresentativeLHH has partnered with a dynamic and growing financial services company dedicated to providing top-notch services to their clients.
As the company continues to expand, they are seeking a talented individual to join their team as a Bilingual Customer Service Representative.
The ideal candidate will have strong communication, reliable, strong work ethic and eager to learn and grow within the company.
If you are interested in joining a tight knit team and starting a career in financial services, please apply todayResponsibilities:Provide exceptional customer service to clients in both English and SpanishHandle inquiries, resolve issues, and provide support via phone, email, and chatAssist clients with account inquiries, transactions, and financial product informationDiscuss and clearly explain to clients their 401k options and how to allocate their fundsCollaborate closely with team members to ensure timely and accurate resolution of client inquiriesMaintain detailed records of customer interactions and transactionsQualifications:Bilingual in both English and Spanish is requiredPrevious experience in a call center or customer servicePrevious experience in the financial services or similar industry preferredBachelors degree preferred but not requiredStrong communication and interpersonal skillsAbility to work effectively in a fast-paced environment and handle multiple tasks simultaneouslyAttention to detail and strong problem-solving abilitiesProficiency in Microsoft Office and Salesforce or CRM softwareCompensation$22.
00/hour starting payContract-To-Hire based on job performance and business needOpportunities for professional growth, pay increases and advancement within the companyCollaborative and supportive team environmentSchedule:Monday-Friday; 7am-4pm or 8am-5pmOffice is located in La Mesa, CAOption to work hybrid after training is fully completedIf you are a motivated individual with a passion for customer service please apply todayPay Details:
$22.00 per hourSearch managed by:Alicia FritzalBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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