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Executive Director of Student Services
3 months ago
Redlands Community College is seeking qualified candidates to apply for the Executive Director of Student Services position. This is a full-time, 12-month, professional staff position. The salary range is $72,000.00 to $75,000.00 per year with excellent benefits.
The Executive Director is responsible for providing leadership for development and implementation of all student service related programs, and works collaboratively with the academic division to provide quality customer services that assists in academic and student success.
This position reports to the President.Duties and Responsibilities include:
Provide strategic leadership in the planning, development, and implementation of comprehensive service programs that support student enrollment, retention, and success; develop and execute strategies for enhancing student engagement and satisfaction across all phases of the student lifecycle from prospect to alumni; oversee the administration of all student services areas including recruiting, admissions, advising, career services, and student support programs; ensure programs comply with college policies, as well as state and federal regulations concerning student services and ADA compliance; work closely with academic divisions to integrate student services with academic programs, enhancing the overall student experience and supporting academic success; collaborate with faculty and other college stakeholders to develop initiatives that improve student retention and graduation rates; lead efforts in enrollment management, recruiting strategies, and retention initiatives designed to meet or exceed enrollment targets and improve persistence; analyze trends in enrollment and retention data to inform policy and program decisions; provide leadership and oversight for academic advising, career services, and other student support services aimed at enhancing student academic and career outcomes; develop and implement assessment tools to evaluate the effectiveness of advising and support services; strengthen relationships with local high schools and community organizations to boost student recruitment and community engagement; oversee outreach and dual-enrollment programs that facilitate the transition of high school students to college environments; advocate for student needs and ensure that student services are responsive, inclusive, and supportive of all student populations; oversee the training and development of student ambassadors; develop a positive environment that supports teamwork and innovation; ensure compliance with the Americans with Disabilities Act (ADA) and other relevant laws; oversee accommodations and support for students with disabilities; develop and maintain policies related to student affairs and ensure they are communicated effectively to students and staff; manage budgets for student services divisions and ensure resources are allocated effectively to meet strategic goals; evaluate and implement technology solutions to enhance service delivery and operational efficiency; prepare reports for the college leadership on student services outcomes, challenges, and progress; serve as a key spokesperson for student services issues at college meetings and external events; ensure all employees work within the duties and responsibilities of assigned positions; work cooperatively with other colleges and universities on collaborative programs for student success; work evenings and weekends as required and perform additional tasks or duties as assigned by the Administration or other designated management; and serve as the Redlands Community College outside contact for all state, regional and/or national functions or organizations that relate to student affairs or student services
Qualifications include:
Bachelor's degree from a regionally accredited university; a minimum of 5 years of experience in student service areas of a college or university; strong organizational skills and excellent verbal and written communication skills; experience with the development of budgets and tracking expenditures; computer literate with Microsoft Word and Excel experience; ability to present information effectively one-on-one or before small groups of employees within the organization; must have excellent mathematical skills, such as addition, subtraction, multiplication, and division, compute percent in all units of measure, using whole numbers, common fractions, and decimals; and have the ability to solve problems and perform in a variety of difficult situations where limited rules exist.
Master's or higher degree is desired.To apply:
Interested applicants are required to apply on-line and submit a cover letter, resume, copies of college transcripts, and three references with names, addresses and phone numbers.
