Network Support Technician

2 weeks ago


Rio Rancho, New Mexico, United States LanceSoft Full time

We are looking for a talented individual to join our team as a Network Technician.

  • Must have experience with low voltage cabling infrastructure
  • Proficiency in running pre-made fiber (connections SM & MM)
  • Ability to install, test, and terminate CAT 5
  • Skilled in tracing cables and using fluke testers
  • Experience in rack and stack operations
  • Basic knowledge of IP networking and troubleshooting
  • Installation and deinstallation of network equipment at the physical layer (Layer 1)
  • Capable of installing and swapping out various devices
  • Providing desktop support including break-fix and MACs
  • Excellent customer service skills are essential for this client-facing role
  • Preference for candidates with experience in using a ticketing system like ServiceNow
  • Majority of work involves ISP tasks, with minimal OSP work
  • Previous experience in Data Centers and understanding Data Center protocols is a plus


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