Software Quality Assurance Manager

6 days ago

Jacksonville, Florida, United States RF-SMART Full time

Software Quality Assurance Manager
Jacksonville, FL (Onsite/Hybrid only)

We exist to Transform our Customers and Change Lives.

Summary:


As a Software Quality Assurance Manager at RF-SMART you will lead the quality engineering efforts that build the future of RF-SMART products focused on supply chain in multiple industries across mobile, web and server components while working with a great team.

We're looking for someone who can help our team grow confidently by evaluating and identifying demands of future roadmap and product delivery needs against resources, capacity and velocity of the QA team, as well as facilitate career growth for direct reports to help meet that demand and foster professional development.


You will own the quality software development process and contribute directly to the culture of quality within RF-SMART through process improvements, departmental outreach, and mentoring.

As part of our growth, you will take on, hire, and directly manage a cross-functional team of QA engineers focused on product, web, desktop, mobile, server, and integration testing across manual and automated testing suites.

You will also help secure cross-department resources, manage trade-offs for delivery, keep stakeholders accountable, meet deadlines, communicate at the executive level on project status and risk, and measure team impact and needs.

This team is a hybrid team with both in-office and fully remote, full-time team members potentially around the world. This position will report to the AVP of Product Engineering.

Essential Duties and Responsibilities:

  • Hire and develop our team of QA Engineers across industries and disciplines.
  • Set and report on measurable goals and objectives for the team.
  • Set weekly and monthly priorities for the QA team and individual team members.
  • With feedback from the team, leadership, and external stakeholders, own the quality process, procedures and decision support for product testing and automation.
  • Evaluate, recommend, and implement tools to help facilitate team success.
  • Provide a point of authoritative knowledge to help address technical or administrative hurdles the team may encounter.
  • Facilitate and encourage collaboration through team meetings or other communication channels as necessary, as well as conduct team building activities.
  • Report on team progress, status, and roadblocks to management from the quality assurance lens.
  • Advocate for and on behalf of the QA team and the construction and delivery of RF-SMART's product, processes, and organization.
  • Conduct oneonone meetings with direct reports to work on issues, provide and receive feedback and discuss individual professional development goals and opportunities.
  • Perform annual or semiannual performance reviews when required.
  • Actively participate in backlog grooming, planning, and delivery activities.
  • Define and track software quality metrics.
  • Identify gaps in the quality assurance and testing processes, generate solutions, and drive continuous improvement.
  • Support the longterm career development of your direct reports; helping them build their skills in software testing and automation.

Educations, Skills, and Experience:

Here's what we are looking for

  • Leadership skills:
  • Ability to inspire and provide direction aligned with company and departmental vision.
  • Experience building and growing successful teams.
  • Management or team lead experience from a previous technical position.
  • Propensity towards leadership and mentoring.
  • You are a solid operator you know how to "trim the fat" and get to what matters to deliver results.
  • Interpersonal skills:
  • Ability to form good relationships with other leaders in the company.
  • A strong sense of empathy and the ability to advocate for others.
  • Collaborative and adaptable mindset.
  • Openness and authenticity combined with excellent communication skills.
  • Analytical skills:
  • Strength in evaluating the success of RF-SMART in reaching its goals and ensuring each strategic goal is measurable.
  • Excellent problemsolving skills you might not know all the answers, but you know how to find and communicate the solution.
  • Excitement and enthusiasm for helping customers solve supply chain challenges through highquality software.
  • Zeal for learning and desire to develop your, your peers', and your team's skills.

Nice-to-haves

  • Experience leading crossfunctional, multidiscipline teams.
  • Handson automated software testing experience, including integration, regression, and load/performance testing.
  • Knowledge or experience in the supply chain, manufacturing, warehouse, distribution, or healthcare industries.
  • Experience working in some or all our stack (Jira, X-Ray, Playwright, Puppeteer, C#, JavaScript, J-Meter, RedLine13, REST, SOAP, Postman, Swagger, Android Studio, etc.).
  • Proficiency using modern source control providers such as GitHub, GitLab, etc.

What to expect

  • Initial Call with our Tale

  • Software Quality Assurance Manager

    7 days ago

    Jacksonville, Florida, United States RF-SMART, a division of ICS Full time

    Software Quality Assurance ManagerJacksonville, FL (Onsite/Hybrid only)We exist to Transform our Customers and Change LivesSummary:As a Software Quality Assurance Manager atRFSMART you will lead the quality engineering efforts thatbuild the future of RF-SMARTproducts focused on supply chain in multiple industries acrossmobile, web and server components while...

  • Quality Assurance Lead

    6 days ago

    Jacksonville, Florida, United States Alpha Consulting Full time

    Location: 1st Preference -Jacksonville FL 2nd Preference - Cleveland OH 3rd Preference- Any tech hub- Hybrid 3 days in Office Shift Times/Preferred Time Zone 8-5 EST Deployments can start at 7pm or 10pm and can go to 5am Would be flexed throughout rest of week Length of Assignment EOY 12/31- possibility of conversion Key Responsibilities Coach, lead and...

  • Supervisor, Quality Assurance

    4 weeks ago

    Jacksonville, Florida, United States AVAILITY Full time

    Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.At Availity, we're not just another...

  • Supervisor, Quality Assurance

    4 weeks ago

    Jacksonville, Florida, United States AVAILITY Full time

    Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.At Availity, we're not just another...

  • Supervisor, Quality Assurance

    3 weeks ago

    Jacksonville, Florida, United States AVAILITY Full time

    Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.At Availity, we're not just another...

  • Supervisor, Quality Assurance

    3 weeks ago

    Jacksonville, Florida, United States AVAILITY Full time

    Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.At Availity, we're not just another...

  • Quality Assurance Tester

    6 days ago

    Jacksonville, Florida, United States Collabera Full time

    Quality Assurance TesterCompany: BankingPosition: QA AnalystLocation: Chicago, IL, Jacksonville, FL, Richmond, VA (3 day onsite, 2 day remote)Duration: 12 monthsWhy is this open:Replacing a contractor who is finishing their contract.Mission: Ensure high-quality Open Banking API integrations, prevent defects, and improve customer satisfaction.Day-to-Day...

  • Quality Assurance Returns Inspector

    1 month ago

    Jacksonville, Florida, United States SNI Companies Full time

    SNI Companies is looking for an experienced Quality Assurance Returns Inspector to join one of our largest manufacturing clients in Jacksonville, FL The Quality Assurance Returns Inspector coordinates and conducts inventory, inspection, and reporting of returned product from the field to determine disposition while routing items to the appropriate...

  • Quality Assurance Returns Inspector

    7 days ago

    Jacksonville, Florida, United States SNI Companies Full time

    SNI Companies is looking for an experienced Quality Assurance Returns Inspector to join one of our largest manufacturing clients in Jacksonville, FL The Quality Assurance Returns Inspector coordinates and conducts inventory, inspection, and reporting of returned product from the field to determine disposition while routing items to the appropriate...

  • Quality Manager

    3 weeks ago

    Jacksonville, Florida, United States Randstad USA Full time

    Quality is a key component to sucess Producing a quality product is essential and our quality manager role will ensure that this is achieved. Need someone who can has worked in a quality inspection role in a warehouse environment and is able to work at a pace that will meet the demands of the production lines. Excellent attendance and punctuality is needed....

  • Quality Manager

    4 weeks ago

    Jacksonville, Florida, United States Randstad USA Full time

    Quality is a key component to sucess Producing a quality product is essential and our quality manager role will ensure that this is achieved. Need someone who can has worked in a quality inspection role in a warehouse environment and is able to work at a pace that will meet the demands of the production lines. Excellent attendance and punctuality is needed....

  • Software Test Analyst

    4 weeks ago

    Jacksonville, Florida, United States FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%Job DescriptionAbout FIS Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate...

  • Software Test Analyst

    3 weeks ago

    Jacksonville, Florida, United States FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%Job DescriptionAbout FIS Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate...

  • Software Test Analyst

    6 days ago

    Jacksonville, Florida, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 10%Job Description ...

  • Principal Software Engineer

    6 days ago

    Jacksonville, Florida, United States Dun & Bradstreet Full time

    Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn...

  • Software Project Manager

    7 days ago

    Jacksonville, Florida, United States Kavaliro Full time

    We are looking for a Bilingual Software Project Manager (English and Mandarin) at a prominent technology firm in Jacksonville. If you are skilled in both languages and have a passion for project management, this could be the perfect opportunity for you!Responsibilities:Plan, execute, and oversee the complete software project lifecycle

  • Senior Quality Engineer

    7 days ago

    Jacksonville, Florida, United States ATR International Full time

    We are seeking a Sr Quality Engineer for a very important client. If the following job requirements and experience match your skills, please ensure you apply promptly. Responsibilities may include the following and other duties may be assigned. Day to day Risk Management review is anticipated. Strong Risk Management experience is a must. Develop, execute,...

  • Senior Manager Quality System Services

    3 weeks ago

    Jacksonville, Florida, United States Johnson & Johnson Full time

    Johnson & Johnson Vision is currently recruiting for a Senior Manager Quality System Services This position can be located at any Johnson & Johnson Vision Site with a preference for Irvine, CA or Jacksonville, FL. At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. As the world's...

  • Senior Manager Quality System Services

    4 weeks ago

    Jacksonville, Florida, United States Johnson & Johnson Full time

    Johnson & Johnson Vision is currently recruiting for a Senior Manager Quality System Services This position can be located at any Johnson & Johnson Vision Site with a preference for Irvine, CA or Jacksonville, FL. At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. As the world's...

  • Software Developer

    7 days ago

    Jacksonville, Florida, United States Triad Financial Service Inc. Full time

    Job DescriptionJob Category: ITRequisition Number: SOFTW001535Posted: May 3, 2024Full-TimeRate: $100,000 USD per yearJacksonville, FL 32224, USAJob DetailsDescriptionPosition OverviewAs a Software Developer you will be responsible for contributing to the design, build, deployment and support of custom software applications and product integrations. This role...