Shipping Supervisor

2 weeks ago


Newport Beach, California, United States Wrap and Send Services Full time
Job Description

Job Description

Wrap & Send Services Delivers Expert Packing and Shipping Solutions

Offering luxury and boutique retail locations a trusted, in-store solution for packaging and shipping services, Wrap & Send delivers packages that both exceed customers' evolving expectations and represent brands in a consistent and cost-effective manner.

As shopping channels evolve, Wrap & Send's solutions are perfectly tailored to the "buy online ship from store" business model.

We're looking for motivated, positive and proactive members to join our shipping department at Fashion Island.
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We are looking for an experienced Shipping Supervisor to manage daily shipping operations. You will be the one to ensure complete orders are shipped and delivered in a timely manner. A successful shipping manager is analytical, well-organized and excels in communication. They must be comfortable with paperwork and information systems and have great knowledge of shipping and receiving procedures. Must be motivated, detail oriented, proactive with great communication skills with both clients and staff. The goal is to ensure that the shipping processes are running smoothly and effectively.

Responsibilities:

  • Direct the flow of packages from preparation to shipment
  • Manifesting on FedEx/Pitney Bowes systems to include tracking
  • Printing packing slips / Packing sends / Addressing Problem Sends
  • Ordering and stocking of supplies
  • Hiring, training, coaching of staff
  • Managing productivity of staff and overall department
  • Developing relationships with client representatives
  • Effective problem-solving and strong customer service skills
  • Control budget of the shipping department
  • Collaborate with warehouse, purchasing and other managers to optimize processes
  • Resolve issues regarding shipped orders
  • Ensure compliance with legal regulations and company policies
  • Cost management
  • Manage all important documents including administrative paperwork and reports
  • Report to management on activities and issues

Requirements:

  • Proven experience as shipping manager
  • 3 years prior management experience
  • Solid knowledge of logistics procedures
  • Good understanding of budgeting and reporting
  • Experience in directing and evaluating subordinates
  • Excellent organizational and communication skills
  • Attention to detail
  • Problem-solving abilities
  • Ability to hire, coach and motivate staff
  • Strong communication skills and comfortable communicating with high level clients
  • Strong organizational, time management, project management and prioritization skills
  • Strong quantitative and analytical skills with attention to detail
  • Experience with High End Retail merchandise both hard and soft lines
  • Experience with FedEx or UPS systems
  • Experience with small packing operations
  • Ability to adapt to a changing environment and multitask
  • Desire to grow with a growing company
  • Works well independently

Job Type:
Full-time

Pay:
$ 23.00 an hour

Hours per week:
Schedules vary Sunday through Saturday. Weekend availability and holidays.
Operating hours between 8am-7pm. (Hours may vary during the holidays)

Benefit Conditions:
Waiting period may apply.
Only full-time employees eligible

Pay Frequency:
Biweekly or twice monthly
Work Remotely
No

Company Description Wrap & Send Services offers luxury and boutique retailers a trusted, in-store solution for expert packing and shipping.

Since 1992, Wrap & Send has worked with national luxury retailers Saks Fifth Avenue, Une Belle Vie, Bloomingdale's, American Girl and more.


Wrap & Send is managed by retail industry veterans who have worked in luxury retail, boutiques and merchandising, with a combined experience of more than 80 years.

Founded in 1992, Wrap & Send now operates 30 locations in 24 states. Currently, Wrap & Send has 120 employees nationwide, with headquarters in Florence, Kentucky and Denver, Colorado.

Company Description

Wrap & Send Services offers luxury and boutique retailers a trusted, in-store solution for expert packing and shipping.

Since 1992, Wrap & Send has worked with national luxury retailers Saks Fifth Avenue, Une Belle Vie, Bloomingdale's, American Girl and more.

\r\rWrap & Send is managed by retail industry veterans who have worked in luxury retail, boutiques and merchandising, with a combined experience of more than 80 years.\r\rFounded in 1992, Wrap & Send now operates 30 locations in 24 states. Currently, Wrap & Send has 120 employees nationwide, with headquarters in Florence, Kentucky and Denver, Colorado.
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