Community Manager, Waverly Place

2 weeks ago


Haverhill, Massachusetts, United States Kettler Enterprises, Inc Full time

Position Overview:
KETTLER has an exciting opportunity for a Community Manager at Waverly Place, a Charleston, SC apartment community. If you possess a strong work ethic, a passion for assisting others, and desire to develop professionally, KETTLER is the ideal place for you.

The Community Manager, reporting to the Regional Manager, is tasked with delivering exceptional customer service and organizing all facets of apartment community operations.

Responsibilities:

  • Manage property operations and leasing office administration.
  • Oversee financial operations and attain budgeted NOI.
  • Create a quality living environment for residents and a positive work atmosphere for team members.
  • Recruit and oversee on-site staff, including maintenance personnel.
  • Ensure all apartments and property grounds meet company standards.
  • Collect rent promptly and follow proper procedures for delinquent residents.
  • Contribute to team targets, leasing milestones, and resident retention.
  • Support outreach strategies to effectively market the property.
  • Understand the current sub-market and mentor others accordingly.
  • Lead by example to uphold a high-performing, customer-focused team.
  • Enhance resident satisfaction and achieve property objectives.
  • Perform other assigned duties.

Qualifications:

  • 4+ years of experience in property management.
  • 2+ years of supervisory experience.
  • High School Diploma, Bachelors Degree preferred.
  • Proficient in computer usage and knowledgeable in Microsoft Office Suite.
  • Demonstrated leadership skills and a successful leasing track record.
  • Weekend availability is a requirement.
  • Familiarity with property management software.
  • Able to inspect apartments and grounds, including climbing stairs.
  • Excellent verbal and written communication abilities with a professional demeanor towards residents and customers.
  • Strong financial analysis, budgeting, and P&L management proficiencies.
  • Thorough understanding of relevant Landlord Tenant Laws, Fair Housing regulations, and legal aspects impacting property management.
  • Experience with unit and common area refurbishments.
  • SC Property Manager License must be obtained within 90 days of hire.


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