Lead Case Advocate

1 week ago


Philadelphia, Pennsylvania, United States Department Of The Treasury Full time
Taxpayer Advocate Service (TAS) - Executive Director Case Advocacy (EDCA)

The Taxpayer Advocate Service (TAS) Division is seeking a passionate individual to join as an Executive Director for Case Advocacy. This position involves leading a team to communicate TAS mission, vision, and values while ensuring the integration of goals, objectives, and work plans. Responsibilities include elevating procedural/policy issues, balancing workload distribution, providing training, and conducting individual reviews to enhance team productivity.

Duties:
  • Communicates TAS mission, vision, and values
  • Elevates procedural/policy issues and provides technical recommendations
  • Leads workload distribution and balancing among team members
  • Provides training and individual feedback to employees
Requirements:
  • Telework Eligible Positions
  • Obtain and use a Government-issued charge card for business-related travel

Qualifications

Federal experience is not mandatory. Specialized experience equivalent to GS-11 grade level is required for the GS-12 level. The ideal candidate should have experience advocating for taxpayers, resolving case issues, and identifying systemic problems, among other responsibilities.

Specialized Experience:
  • Experience assisting taxpayers with Federal tax obligations and interpreting legal instruments
  • Proficiency in accounting, examination, return processing, and collection
  • Advocating for taxpayers facing significant hardship
  • Resolving case issues and negotiating with IRS Operating Divisions
  • Identifying tax administration problems and taking appropriate action

Additional Requirements:

Applicants must meet Time in Grade (TIG) and Time After Competitive Appointment criteria as per job announcement specifications. Education documentation may be required based on the position's educational requirements.

Foreign Education: Education from foreign institutions must be equivalent to conventional U.S. education. Proof of equivalency is necessary during the application process.

Additional Information:
  • Multiple vacancies may be filled from this announcement
  • Salary range will be adjusted based on the selected duty location
  • Bargaining unit position with Day Shift tour of duty
  • Alternative work schedules or telework options may be available
  • Consideration of relocation expenses needs to be reviewed

Applicants are advised to choose their location preferences wisely as the selected location will be the official post of duty if offered a position.


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