Customer Business Lead

2 weeks ago


Chicago, Illinois, United States Mondelez International Full time

Job Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Customer Business Lead (CBL) will drive Mondelez International selling efforts on the Convenience Channel Regional business. Through the implementation of the Mondelez International business strategy on assigned business(es) the CBL will develop strategies to grow our Biscuit, Candy, Bars and Cough categories using customer specific sales/marketing programs and coordinate cross functional teams to execute the customer business strategy.

How you will contribute

You will
  • Deliver the following objectives through leading and managing a team of five Key Account Managers
  • Build Mondelez International businesses with the customer as measured by share gains, joint value creation, volume targets, special programs, and new item introductions
  • Coordinate and leverage Mondelez International brand equities, account activities and cross-functional resources
  • Cultivate strong customer partnership through the joint business planning process
  • Continually analyze all aspects of the business for display, merchandising, pricing and assortment opportunities and develop strategies to capitalize on those areas of opportunity
  • Support cross-functional business planning in category management, supply chain efficiency, technology, local marketing
  • Track, analyze, evaluate and develop business plans based on Business Unit, customer strategies/initiatives and external factors
  • Understand and utilize insight information applications, both internal and external (competition), to build total customer profits
  • Tailor programs consistent with customer's strategy that deliver superior results and aligns with the business sectors' expectations
  • Provide updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business-related activities
  • Communicate and influence implementation of business plans to enable superior execution across key team members
  • Support team to drive efficient and effective trade programs to deliver best ROI and within budget
  • Administer team's volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results
  • Interface with key customer contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented
  • Lead and/or assist with category reviews and customer visits, including annual reviews
  • Leverage Mondelez International supply chain to meet the needs of the Customer

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge
  • Strategic Thinking and Planning
  • Strong decision-making ability
  • Drive for Results
  • Information Management
  • Strong negotiation skills/problem solving ability

Requirements

Education / Certifications:

  • Bachelor's Degree Required, MBA preferred.

Job specific requirements:

  • Minimum of 10 years of total sales/ BU/HQ planning and customer insights experience, with preference to individuals with consumer packaged goods experience
  • Extensive knowledge of industry, category and/or Mondelez International portfolio specific to category
  • Strong financial acumen: understanding of profit and revenue drivers and analysis
  • Proficiency in deploying trade
  • Proficient in Microsoft Office programs
  • Ability to establish and maintain effective relationships with Customer, gain trust and respect
  • Strong leadership and people management skills
  • Superior interpersonal skills (verbal, non-verbal) across all levels of an organization

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including OreoandChips Ahoycookies,Ritz,Wheat ThinsandTriscuitcrackers, andSwedish FishandSour PatchKidsconfectionery products -are close at hand for our consumers across the country.

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

Job Type

Regular

Account Management

Sales

At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.



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