Current jobs related to Turndown Service Intercontinental - Cleveland, Ohio - IHG
-
Cleveland, Ohio, United States IHG Full time**Job Summary**We are seeking a skilled Bartender to join our team at Table 45 Restaurant, located within the InterContinental Hotels Cleveland. As a Bartender, you will be responsible for providing exceptional beverage service to our guests, while maintaining a high level of quality and consistency.**Key Responsibilities**Prepare and serve beverages to...
-
Executive Housekeeping Manager
2 weeks ago
Cleveland, Ohio, United States Hyatt Regency Cleveland Full timeAbout the Role:The Executive Housekeeper at Hyatt Regency Cleveland is responsible for overseeing the hotel's housekeeping operations, ensuring exceptional cleanliness and guest satisfaction. This leadership role requires strong attention to detail, effective communication, and the ability to manage a team of housekeeping staff.Key Responsibilities:Develop...
-
Front Desk Representative
2 weeks ago
Cleveland, Ohio, United States IHG Full timeJob Summary:We are seeking a highly skilled and professional Front Desk Agent to join our team at the InterContinental Hotel & Conference Center Cleveland. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Check-in and...
-
Banquet Server
2 days ago
Cleveland, Ohio, United States IHG Full timeJob SummaryWe are seeking a skilled Banquet Server to join our team at InterContinental Hotels Cleveland. As a Banquet Server, you will be responsible for providing exceptional service to our guests by serving menu items in a prompt and courteous manner, according to the banquet event order.Key ResponsibilitiesTime the service of courses to correspond with...
-
Night Audit Front Desk Representative
2 weeks ago
Cleveland, Ohio, United States IHG Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the InterContinental Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesGuest Service: Provide warm and...
-
Housekeeping Operations Manager
4 weeks ago
Cleveland, Ohio, United States Hyatt Regency Cleveland Full timeAbout Hyatt Regency Cleveland: At Hyatt Regency Cleveland, we pride ourselves on delivering exceptional hospitality through our dedicated team members who are committed to providing outstanding service and memorable experiences for our guests.Position Overview: The Housekeeping Operations Manager plays a pivotal role in overseeing the housekeeping department...
-
Front Desk Ambassador
1 week ago
Cleveland, Ohio, United States IHG Full timeRole PurposeThe moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any...
-
Cleveland, Ohio, United States IHG Full time**Job Summary**This position has overall responsibility for preparing beverages and/or serving food in a prompt and courteous manner while maintaining a high level of quality and consistency.**Key Responsibilities**• Prepare beverages requested by customers and monitor guest behavior and guest alcohol consumption to determine when alcohol service to the...
-
Front Desk Agent
2 months ago
Cleveland, United States IHG Full time**Front Desk Agent - InterContinental Hotels Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R191873 **Share:** Do you see yourself as a ****Your day to day**** This position will check-in/check-out hotel guests in a timely and professional...
-
Cleveland, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **On-Call Banquet Server- InterContinental Conference Center** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R184087 **Share:** Do you see yourself as a ****Your day to day**** This role is responsible for...
-
On Call Banquet Server
1 month ago
Cleveland, United States IHG Full time**Your web browser (Chrome 94) is out of date.** **On Call Banquet Server - InterContinental Hotels Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R192642 **Share:** Do you see yourself as a ****Your day to day**** This role is responsible for...
-
On Call Banquet Server
2 weeks ago
Cleveland, United States IHG Full time**Your web browser (Chrome 94) is out of date.** **On Call Banquet Server - InterContinental Hotels Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R192642 **Share:** Do you see yourself as a ****Your day to day**** This role is responsible for...
-
Cleveland, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **On-Call Banquet Server- InterContinental Conference Center** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R184087 **Share:** Do you see yourself as a ****Your day to day**** This role is responsible for...
-
Restaurant Server
1 month ago
Cleveland, United States IHG Full time**Restaurant Server - InterContinental Suites Hotel Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Suites Hotel Cleveland (CLEHB) **Job number:** R186914 **Share:** ****Your day to day**** In this role you will greet all guests and take beverage and food orders in a prompt and...
-
Restaurant Server
4 weeks ago
Cleveland, United States IHG Full time**Restaurant Server - InterContinental Suites Hotel Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Suites Hotel Cleveland (CLEHB) **Job number:** R186914 **Share:** ****Your day to day**** In this role you will greet all guests and take beverage and food orders in a prompt and...
-
Cleveland, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **On-Call Banquet Server- InterContinental Conference Center Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R186862 **Share:** ****Your day to day**** This role is responsible for serving menu...
-
Cleveland, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **On-Call Banquet Server- InterContinental Conference Center Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R186862 **Share:** ****Your day to day**** This role is responsible for serving menu...
-
Front Desk Agent
3 months ago
Cleveland, United States IHG Full time**Your web browser (Chrome 92) is out of date.** **Front Desk Agent - InterContinental Hotel & Conference Center Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R194617 **Share:** Do you see yourself as a ****Your day to day**** This position...
-
Server Assistant- North Coast Cafe
3 months ago
Cleveland, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **Server Assistant- North Coast Cafe - InterContinental Hotels Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R187227 **Share:** ****Your day to day**** This position has overall responsibility...
-
On Call Banquet Server
1 month ago
Cleveland, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **On Call Banquet Server - InterContinental Hotel & Conference Center Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R186835 **Share:** ****Your day to day**** This role is responsible for...
-
Cleveland, United States IHG Full time**Your web browser (Chrome 92) is out of date.** **Bartender - Table 45 Restaurant - InterContinental Hotels Cleveland** **Hotel Brand:** InterContinental Hotels **Location:** United States, Ohio, Cleveland **Hotel:** InterContinental - Cleveland (CLEHA) **Job number:** R194618 **Share:** ****Your day to day**** This position has overall responsibility for...
-
Turndown Attendant
2 months ago
Cleveland, United States Marriott International Inc Full timeAdditional Information Housekeeping, Weekends Availability Required, Evening Shift, Holidays Availability Required, Part Time Job Number 24137509 Job Category Housekeeping & Laundry Location The Ritz-Carlton Cleveland, 1515 West Third Street, Cleveland, Ohio, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type...
-
Banquet Chef
3 months ago
Cleveland, United States IHG Hotels & Resorts Full timeJOB OVERVIEW: Oversee the preparation, plating, and quality of food and beverage items for banquet functions. Responsible for menu planning and development and cost control. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.DUTIES AND RESPONSIBILITIES: Supervise activities of assigned staff, communicate...
-
Valet Cashier 3RD Shift
6 days ago
Cleveland, United States Towne Park Full timeAt Towne Park, its more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you Cashier, 3rd Shift, Clinic, Valet, Hospitality, Shift, Restaurant, Transportation
-
Banquet Sous Chef
2 days ago
cleveland, United States IHG Hotels & Resorts Full timeJOB OVERVIEW: Oversee the preparation, plating, and quality of food and beverage items for banquet functions. Responsible for menu planning and development and cost control. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.DUTIES AND RESPONSIBILITIES: Supervise activities of assigned staff, communicate...
Turndown Service Intercontinental
3 months ago
Do you see yourself as a Turndown Attendant? What's your passion? Whether you're into sky diving, dining outdoors, or dog walking, at IHG we're interested in YOU.
At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.
And we're looking for more people like this to join our friendly and professional team.|
For over 70 years, the InterContinental Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs; inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Your day to day_
JOB OVERVIEW:
_
|
This position has overall responsibility for performing turndown duties and cleaning guest rooms and/or suites in a timely and thorough manner to ensure guest satisfaction.
_
DUTIES AND RESPONSIBILITIES:
_
|
|
- Provide turndown services as outlined in the InterContinental standards, including but not limited cleaning and servicing assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.|
- Notify supervisor when service is complete. Report any room unable to be serviced to supervisor according to established procedures.|
- Report to supervisor needed repairs or unsafe conditions.|
- Respond to guest complaints, requests and ensure corrective action is taken to achieve complete guest satisfaction.|
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.|
- Report, turn in, and/or log all lost and found items according to established procedures.|
- Promote teamwork and quality service through daily communication and coordination with other departments.|
- May regularly assist with deep cleaning projects.|
- May assist with other duties as assigned.|
Minimum:
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
|
This job requires ability to perform the following:
|
|
- Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds|
- Frequently standing up and moving about the facility|
- Frequently handling objects and equipment to maintain the facility|
- Frequently bending, stooping, and kneeling,|
Other:
|
|
- Communication skills are utilized a significant amount of time when interacting with guests and employees.|
- Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.|
- May be required to work nights, weekends, and/or holidays.|
We offer a competitive financial and benefits package which includes medical, dental, vision, disability and life insurance support, and a matching 401k plan.
Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
Most importantly, we'll give you the room to be yourself.|
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics.
As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives.
You need to show us you care:
that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us
|
_At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law_
|
|
_The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. IND Not Applicable for Colorado applicants_
" "About us
Do you see yourself as a Turndown Attendant? What's your passion? Whether you're into sky diving, dining outdoors, or dog walking, at IHG we're interested in YOU.
At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.
And we're looking for more people like this to join our friendly and professional team.|
For over 70 years, the InterContinental Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs; inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Your day to day_
JOB OVERVIEW:
_
|
This position has overall responsibility for performing turndown duties and cleaning guest rooms and/or suites in a timely and thorough manner to ensure guest satisfaction.
_
DUTIES AND RESPONSIBILITIES:
_
|
|
- Provide turndown services as outlined in the InterContinental standards, including but not limited cleaning and servicing assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.|
- Notify supervisor when service is complete. Report any room unable to be serviced to supervisor according to established procedures.|
- Report to supervisor needed repairs or unsafe conditions.|
- Respond to guest complaints, requests and ensure corrective action is taken to achieve complete guest satisfaction.|
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.|
- Report, turn in, and/or log all lost and found items according to established procedures.|
- Promote teamwork and quality service through daily communication and coordination with other departments.|
- May regularly assist with deep cleaning projects.|
- May assist with other duties as assigned.|
Minimum:
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
|
This job requires ability to perform the following:
|
|
- Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds|
- Frequently standing up and moving about the facility|
- Frequently handling objects and equipment to maintain the facility|
- Frequently bending, stooping, and kneeling,|
Other:
|
|
- Communication skills are utilized a significant amount of time when interacting with guests and employees.|
- Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.|
- May be required to work nights, weekends, and/or holidays.|
We offer a competitive financial and benefits package which includes medical, dental, vision, disability and life insurance support, and a matching 401k plan.
Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
Most importantly, we'll give you the room to be yourself.|
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics.
As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives.
You need to show us you care:
that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us
|
_At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law_
|
|
_The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. IND Not Applicable for Colorado applicants_
"
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings.
We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.
We create inspiring experiences for those seeking a richer perspective on the world.If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
