Pullet Sales and Service Manager

1 week ago

Austin, Texas, United States Vital Farms Full time

Finding the right place to grow your career isn't (over) easy, so we're here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you'll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the "way things have always been done." Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether you're into our values, our brand, or our egg-cellent puns, we hope you'll join our Crew and help us change the world 108 square feet at a time

The Pullet Sales and Service Manager will play a pivotal role in ensuring our farmers receive the highest level of customer service when purchasing Vital Farms pullets. You will be the main point of contact for our farmers with full scope management from the initial contract to delivery of pullets and beyond. You will design and communicate to the farmer regular updates on pullet performance, quality, and all regulatory information. You will collaborate with the Vital Farms crew for alignment with planning, logistics, and finance. Your efforts will contribute to the success of our farmers, strengthen our commitment of best in class service to our customers, and drive long-term productivity for all Vital Farms stakeholders.

What You'll Do:

  • Oversee the negotiation, execution, and fulfillment of pullet sales contracts.
  • Work with the pullet team to ensure timely delivery of pullets to farmers according to contract terms.
  • Attend farmer meetings to promote pullet sales, build relationships and receive feedback about pullets.
  • Develop and distribute sell sheets and marketing materials to highlight the Vital Farms standard and commitment to producing the highest quality pullets.
  • Track the number of pullets delivered, and generate final billing statements for farmers.
  • Manage creation and completion of pullet packet documents for each flock to ensure regulatory compliance and maintain record keeping for all parties.
  • Prepare performance report cards for each flock of pullets and share with farmers and Vital Farms crew to provide insights into pullet health, and quality.
  • Maintain regular communication with lay farmers as their main point of contact for their crucial investment in the success of their farm.
  • Facilitate the transition of support from the pullet team to the lay farm support team within Vital Farms.
  • Collaborate with cross-functional teams to incorporate feedback and continuously improve program content and delivery methods.
  • Analyze key performance indicators (KPIs) and performance metrics to identify areas for improvement and inform program adjustments.
  • Foster positive relationships with farmer communities, local partners, and agricultural stakeholders to promote collaboration, knowledge sharing, and resource mobilization.
  • Represent the organization at industry events, conferences, and meetings to showcase program achievements, share insights, and build networks within the agricultural community.

What You Bring to the Table:

  • Bachelor's degree in Agriculture, Agribusiness, or related field; will consider experience as substitute for education
  • 4+ years of relevant experience within the poultry and/or agricultural experience
  • Sales experience preferred
  • Excellent communication and interpersonal skills, with the ability to effectively engage and empower diverse audiences, including farmers, community leaders, and stakeholders.
  • Strong project management skills, with the ability to prioritize tasks, manage deadlines, and coordinate cross-functional teams.
  • Proficiency in data analysis and reporting, with experience in monitoring and evaluating program outcomes and impact.
  • Ability to travel 20-30% as needed for company and team meetings, onboarding, farmer meeting and other business needs
  • Proficient in MS Office: Word, Excel, PowerPoint and Outlook
  • You're no hero - You know the power of teamwork and celebrate the work of others before your own
  • You give a sh*t - You believe in acting like an owner and making Vital Farms a place to be proud of
  • You raise the standards - You know growth can be hard, but you strive to improve yourself and others each day
  • You can walk in someone else's boots - You seek to understand other's viewpoints and think that you get to better answers by sitting on the same side of the table
  • You don't walk on eggshells - You're not afraid to leave the bullsh*t behind and have honest conversations.

What We Bring to the Table:

  • A fast-paced, energetic, remote environment with passionate people who are leading a movement to bring ethically produced food to the table.
  • Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few).
  • Generous retirement contributions: 401(k) + 3% Contribution from Day 1.
  • Free eggs and butter, along with friends and family discounts.
  • Fun team SWAG that will make you the talk of the town.
  • Professional development opportunities and an amazing team dedicated to your growth.

Who We Are:

Vital Farms, a Certified B Corporation, offers a range of ethically produced foods nationwide. Started on a single farm in Austin, Texas, in 2007, Vital Farms became a national consumer brand that works with over 300 family farms and is the leading U.S. brand of pasture-raised eggs by retail dollar sales. Vital Farms' products, including shell eggs, butter, hard-boiled eggs, and liquid whole eggs, are sold in over 24,000 stores nationwide. Vital Farms' ethics are exemplified by its focus on the humane treatment of farm animals and sustainable farming practices. In addition, as a Delaware Public Benefit Corporation, Vital Farms prioritizes the long-term benefits of each of its stakeholders, including farmers and suppliers, customers and consumers, communities and the environment, crew members, and stockholders. In short, we exist to improve the lives of people, animals, and our planet through food.

Next Steps:
Shortly after you complete your application, you'll receive a follow-up email elaborating on any potential next steps in our process. If you don't immediately receive said follow-up email, we would highly encourage you to check your spam filter

In order to fulfill Vital Farms mission to "bring ethically produced food to the table," we seek to build teams that leverage diverse perspectives to create a welcoming and innovative environment that is committed to the principles of equal employment opportunities.

To that end, we make employment decisions based on qualifications, merit, and business need. Vital Farms does not discriminate on the basis of race, color, religion, gender and gender identity, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, marital status, age, national origin, citizenship status, military or veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable law.

Notification to Agencies:
**Vital Farms is not accepting unsolicited third-party recruitment agencies in the hiring process for this role. If you are a potential candidate interested in a role with Vital Farms, please submit an application directly. If you have any questions about the application process or the role itself, please reach out to a member of our Talent Acquisition team at .

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