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College Post Office Specialist

2 months ago

Meadville, Pennsylvania, United States InsideHigherEd Full time
College Post Office Specialist May 22nd 2024ROLE TITLE: College Post Office SpecialistREPORTS TO: Director of Retail Operations

Summary of Position

This position is part of the cross-functional Retail Operations team which includes printing services, Merriman Campus Store, and campus postal operations. It will be necessary to work in all areas of the team at times, therefore cross training will be provided. This position oversees the day to day operation of the college post office where all incoming mail/packages are received and all outgoing mail/packages are processed. This is fast paced work environment interfacing with a diverse customer base of students, faculty, employees and community members. This position will require keeping current with all USPS regulations.

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What you will do in this role:

  • Provide an efficient, prompt, service-oriented mail service for the college campus and community by operating within budget while providing a quality mail service to the college. Provide timely and accurate receiving and distribution, to include large package delivery of packages weighing 25 to 50 pounds, of incoming United States Postal Service (USPS) and campus mail, weighing and sending packages and all classes of mail, and collecting outgoing mail for pick-up by postal service according to Federal Postal Regulation and local policies and procedures. Promote professional, service-oriented mail service operations by answering inquiries concerning campus and USPS mail services and regulations, explaining rates, special types, classes of mail, and packaging requirements, and advising mail service patrons on the most appropriate category and class of mail to meet their needs.
  • Complete retail transactions and perform customer service duties. Operates the postal point of sale systems including the integrated electronic scale, postage printer, label printer, and label writer; perform transactions, make corrections, edit pricing, add users, add products, run reports, and perform daily cash reconciliations.
  • Prevent institutional liability and the potential loss of its authority to operate an independent United States Postal Service (USPS) satellite by ensuring the college's mail services complies with federal postal rules and regulations in the receipt, handing, and distribution on all classes of mail. Maintain required records and files and complete monthly department chargebacks for postage. This includes monitoring the USPS permits and funds for the USPS postage equipment. Make efforts to locate lost items and facilitate and related claims as applicable. Formulate, recommend and implement departmental and USPS policies and procedures. Inform the Director of new postal related issues such as mail processes, regulations, addressing and billing. Recognize issues and solve
  • Maintain inventory of stamps, forms and all mailing supplies to insure on hand quantity at all time Maintain accurate account records and inventory of stamps, forms and all mailing supplies to insure on hand quantity at all times. Prepare required daily reports for the USPS.
  • Develop an efficient and effective mail organization and remote locker pick-up system. Create, assign, and maintain mailboxes and update any changes to students and employee mailboxes as necessary. keeping current with leaves and withdrawals
  • Complete retail transactions and perform customer service duties

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YOUR EXPERIENCE

  • Entry level position, but would desire candidates with a minimum of 1-3 years of relevant experience
  • High school graduate or GED is required
  • Track record of achieving exceptional results
  • Detail oriented with ability to multi-task
  • Must have exceptional communication and relationship building abilities
  • Required knowledge: Google Suite, MS Office Suite, equipment
  • Ability to work with constant interruptions and learn and master new technology
  • Ability to maintain confidentiality at all time

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YOUR COMPENSATION

New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. Compensation is dependent upon qualifications and experience. This is a non-exempt position. The expected hourly range starting point for this position is $17.00.

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THE HIRING PROCESS

Please submit a cover letter, resume, and provide contact information for three references to the Office of Human Resources, Allegheny College, 520 N. Main Street, Meadville, PA 16335 or by e-mail to Review of applications will begin immediately and will continue until the position is filled. An offer of employment is contingent upon the successful completion of a background check.

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ALLEGHENY COLLEGE

Allegheny College, founded in 1815, is one of the nation's oldest and most innovative four-year colleges where multidisciplinary learning breaks the conventional mold. It is one of the few colleges in the United States with a unique requirement to choose both a major and minor for graduation, to provide students with a cross-disciplinary path in the sciences and humanities for educational depth and intellectual growth. Located in Meadville, Pennsylvania, Allegheny College is one of 44 colleges featured in Loren Pope's "Colleges That Change Lives." In its 2022 rankings, U.S. News & World Report recognized Allegheny College as one of the country's top 100 national liberal arts colleges — and one of the top 25 best for undergraduate teaching.

Allegheny's undergraduate residential education prepares students for successful, meaningful lives by promoting students' intellectual, moral, and social development and encouraging personal and civic responsibility. Allegheny's faculty and staff combine high academic standards and a commitment to the exchange of knowledge with a supportive approach to learning. Graduates are equipped to think critically and creatively, write clearly, speak persuasively, and meet challenges in a diverse, interconnected world. Allegheny College is deeply committed to creating an inclusive community that actively challenges racism, sexism, heterosexism, religious bigotry, and other forms of bias (see Allegheny College Statement of Community).

Allegheny College is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. The College does not discriminate, and will not tolerate discrimination on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, creed, national/ethnic origin, ancestry, veterans, handicap or disability as those terms are defined under applicable law, or members of other underrepresented groups.

Visit the Allegheny College Web Site at

posted 5/22/2024

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