Quality Manager
2 weeks ago
Masonite is now proudly part of Owens Corning. Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our four integrated businesses - Roofing, Insulation, Doors, and Composites - provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2023 sales of $9.7 billion. For more information, visit
Please note that this role is specifically for IBP Solutions US, LLC dba Masonite Architectural, which was separated from Masonite International and was sold on May 14, 2024. IBP Solutions US, LLC dba Masonite Architectural currently operates as a standalone entity.
The Quality Manager is responsible for overall development, implementation, and maintenance of the facility's Quality Management System (QMS).
Responsibilities
- Devise and establish facility's quality procedures, standards and specifications to ensure that manufacturing or production processes meet industry standards
- Reviewing customer requirements and making sure they are met
- Review, disposition and address customer claims, including customer facing communication
- Support and facilitate approve, monitor and follow up of External suppliers alongside Supply chain team members
- Drive continuous improvement in waste reduction and efficiency improvements by facilitating cross-functional specific issue and trend data review discussions and providing suggestions and support for improvements
- Drive improvement through direct project ownership
- Defining and refining procedures in conjunction with operating staff
- Manage document control process
- Develop performance monitoring process and metrics
- Monitoring performance by gathering relevant data and producing statistical reports
- Lead weekly and monthly Quality review processes
- Mentor direct reports as well as other leaders in use of problem solving and improvement tools (RCA, Kaizen, A3, LPA, Control Plan, Standard Work, FAI)
- Making sure the company is working as effectively as possible to keep up with competitors
- Lead a team of Quality engineers and technicians
- Provide Change Management support for process and product testing and changes, including being site representative in Global Change Review processs
- Mentor goal setting based on performance for direct reports and Quality metrics
- Support Production needs during times of sparse supervisory coverage
- Lead facility tours as needed
- Support New hire onboarding process
- Basic quality system knowledge (Document Controls, process audits, SPC, Sampling plans)
- Demonstrated use of Quality / Six Sigma tools
- Strong Lean advocate, highly comfortable with Lean Systems, Lean Management and Standard Work
- Bachelor's degree required, preferably in the Engineering field (or Associate Degree plus 4 years practical experience)
- Six Sigma or Lean GB certification highly desired
- Certified Quality Manager (CQM) or Certified Quality Auditor/Engineer certification from ASQ desired
- Minimum of 4 years' experience Leading a Quality Management System and/or Team
- Experience operating in a QMS environment, preferably with experience in the implementation stages
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