Service Desk Technician

6 days ago


Huntsville, Alabama, United States Teledyne Full time

Join Our Team at Teledyne Technologies Incorporated

Are you ready to be part of a winning team that thrives on making an impact? At Teledyne, we provide enabling technologies for various industrial markets, ensuring advanced technology and high reliability.

Job Description

  • General Help Desk function
  • Respond to and resolve all phone calls promptly
  • Record all calls/activities accurately in the service desk tool
  • Strive to resolve issues on first contact with the client
  • Monitor tickets to ensure timely resolutions
  • Create Knowledge Base articles for recurring issues
  • Technical Help Desk support for IT-related matters
  • Offer support for PCs, networking, printers, and more
  • Provide high-quality assistance to end users
  • Maintain system user accounts and security authorizations
  • Work schedule: 10 am to 7 pm Central, Monday - Friday

Requirements

  • Associate's degree in Computer Science or related field
  • 2-4 years of IT experience
  • 2 years of experience in an IT service role supporting Windows environments
  • Proficient in troubleshooting computer, printer, network, and access issues

Skills and Abilities

  • Efficient time management and multitasking
  • Detail-oriented with strong customer service skills
  • Self-motivated, team player with exceptional communication skills
  • Proficient in technical skills such as Windows OS, Active Directory, Office suite, and hardware technologies
  • Ability to adapt to new technologies and support mobile devices

Other Qualifications

  • Ability to provide after-hours support if necessary

Working Environment/Conditions

  • No hazardous conditions, work in a typical office environment

Physical and Mental Requirements

  • Operate and interact with computers for extended periods
  • Communicate effectively over the phone to troubleshoot IT issues

At Teledyne, we maintain the highest ethical standards in all business conduct. We are an Equal Opportunity Employer, offering a diverse and inclusive workplace. Join us to be part of an innovative technology provider driving industrial growth across various sectors.



  • Huntsville, Alabama, United States Helios Service Partners Full time

    HVAC/R Service Technicians provide diagnostics, service, repair, maintenance & installation for various brands of light commercial HVAC/R equipment. Our technicians make quality repairs in a timely manner, maintain their equipment to the highest standards, and build trusting relationships with our clients. WHAT SETS HELIOS APARTUp to $5,000 SIGN ON BONUS...


  • Huntsville, Alabama, United States General Dynamics Information Technology Full time

    Req ID: RQ178180Type of Requisition: RegularClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: NoneJob Family: Help DeskSkills:Customer Service,Data Center,Microsoft OfficeExperience:0 + years of related experienceJob Description:The Alabama Supercomputer Center (ASC) provides Internet, technology and resources for the Alabama...


  • Huntsville, Alabama, United States Atrium Hospitality Full time

    Hotel: Huntsville Embassy Suites. Front Desk Associate. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring t Associate, Front Desk, Front Desk Associate, Customer Service, Hospitality, Hotel


  • Huntsville, Alabama, United States General Dynamics Information Technology Full time

    The Alabama Supercomputer Center (ASC) provides Internet, technology and resources for the Alabama Supercomputer Authority, a State agency. The ASC supports key education programs for the state's Departments of Education and Post-secondary Education, as well as a 24x7 Help Desk, Network Operations Center, and technical support for Alabama's K-12 schools,...

  • Front Desk

    2 months ago


    Huntsville, Alabama, United States Fairfield Inn Hunstville Full time

    GUEST SERVICE REPRESENTATIVE / FRONT DESK We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players and are looking to join a positive environment are encouraged to apply.Key attributes and responsibilities of the position include:Practices customer service behaviors, such as listening, initiative,...

  • Help Desk

    7 days ago


    Huntsville, Alabama, United States Progression, Inc. Full time

    IT Support Specialist (Jr.) Huntsville, ALMUST: ctive Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE...


  • Huntsville, Alabama, United States Client Full time

    Field Service Technician (Remodeling / Residential)$25 - $27 per hour + Days Based + Overtime + Expenses + Training + Progression + Medical + PTO + 401k + Excellent company benefitsHome based in: Huntsville, ALAre you a Field Service Technician from a Remodeling, Residential, or Commercial background, looking to join a stable business offering a great work...


  • Huntsville, Alabama, United States Client Full time

    Field Service Technician (Remodeling / Residential)$25 - $27 per hour + Days Based + Overtime + Expenses + Training + Progression + Medical + PTO + 401k + Excellent company benefitsHome based in: Huntsville, ALAre you a Field Service Technician from a Remodeling, Residential, or Commercial background, looking to join a stable business offering a great work...

  • Service Technician

    4 weeks ago


    Huntsville, Alabama, United States VineBrook Homes, LLC Full time

    RESIDENTIAL MAINTENANCE TECHNICIAN-PROPERTY MANAGEMENT Company Vehicle Provided When you join VineBrook Homes, LLC. you join a diverse and growing team of talented professionals who are changing the property management industry. VineBrook is an internally managed real estate company specializing in acquiring, renovating, and leasing single family homes. We...

  • Service Technician

    3 weeks ago


    Huntsville, Alabama, United States VineBrook Homes, LLC Full time

    RESIDENTIAL MAINTENANCE TECHNICIAN-PROPERTY MANAGEMENT Company Vehicle Provided When you join VineBrook Homes, LLC. you join a diverse and growing team of talented professionals who are changing the property management industry. VineBrook is an internally managed real estate company specializing in acquiring, renovating, and leasing single family homes. We...


  • Huntsville, Alabama, United States TEKsystems co Allegis Group Full time

    TEKsystems is currently looking for a PC Technician based in Huntsville, AL. Job Responsibilities:Offering second tier support to end users for PC, server, mainframe applications, and hardwareProviding assistance with issues beyond the initial help desk supportCollaborating with network services, software systems engineering, and/or applications development...


  • Huntsville, Alabama, United States TEKsystems co Allegis Group Full time

    TEKsystems has an immediate need for a PC Technician located in Huntsville, AL Job Duties:Provide second tier support to end users for PC, server, mainframe applications and hardwareOffer support with problems that the first tier of help desk support is unable to resolveInteract with network services, software systems engineering, and/or applications...

  • City Desk Rep

    3 weeks ago


    Huntsville, Alabama, United States Border States Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Huntsville , AL Job SummarySupports the operation functions of the city desk. Enters orders, fills orders,...

  • City Desk Rep

    4 weeks ago


    Huntsville, Alabama, United States Border States Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Huntsville , AL Job SummarySupports the operation functions of the city desk. Enters orders, fills orders,...

  • Front Desk Supervisor

    3 weeks ago


    Huntsville, Alabama, United States The Westin Huntsville Full time

    ESSENTIAL JOB FUNCTIONS:1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.2. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat...


  • Huntsville, Alabama, United States Trane Technologies Full time

    Are you an experienced Controls Technician looking to grow with a worldwide leader for HVAC and Building Automation? Trane is seeking a Service Controls Technician in the Huntsville, AL area. In this extremely unique role blending your HVAC and Controls knowledge, you will be responsible for retrofitting new systems, diagnosing, service and repair of...


  • Huntsville, Alabama, United States Trane Technologies Full time

    Are you an experienced Controls Technician looking to grow with a worldwide leader for HVAC and Building Automation? Trane is seeking a Service Controls Technician in the Huntsville, AL area. In this extremely unique role blending your HVAC and Controls knowledge, you will be responsible for retrofitting new systems, diagnosing, service and repair of...


  • Huntsville, Alabama, United States Honu Services Full time

    Job Title: PC Maintenance Technician Advanced Job Location: Huntsville, AL Job Summary KaiHonua, LLC is looking for an enthusiastic, well-qualified individual to fill the PC Maintenance Technician Advanced position and to join our team of qualified, diverse individuals. The main responsibilities will be to assess and troubleshoot computer support problems...


  • Huntsville, Alabama, United States Honu Services Full time

    Job Title: PC Maintenance Technician Advanced Job Location: Huntsville, AL Job Summary KaiHonua, LLC is looking for an enthusiastic, well-qualified individual to fill the PC Maintenance Technician Advanced position and to join our team of qualified, diverse individuals. The main responsibilities will be to assess and troubleshoot computer support problems...

  • Automotive Technician

    3 weeks ago


    Huntsville, Alabama, United States Christian Brothers Automotive Full time

    Job Description Job Title:Automotive Technician / MechanicLocation: 11509 Memorial Pkwy SE, Huntsville, AL 35803Job Overview:This brand new, state-of-the-art shop is expected to open September 2024 Interviews will begin August 2024. We are looking for technicians/mechanics who are energetic, upbeat, and have a positive attitude. The technicians we are...