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Shift Manager/Assistant Manager
3 months ago
TITLE:
Shift Manager/Assistant Manager
LOCATION:
Smyrna
REPORTS TO:
Bakery Manager/Lead Operator
The Nothing Bundt Cakes (NbC) Shift Manager works alongside the Bakery Manager and team members to
create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift
Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability,
executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC
standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our
brand to life for our team members and guests.
Accountabilities/Duties:
- Prioritizes the guest experience, models superior guest engagement, and fosters a positive work environment.
- Supports the Bakery Manager in recruiting, selecting, and training team members, directing daily work
- Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently
procedures.
- Assists the Bakery Manager in executing operational and administrative responsibilities, which may include
basic accounting, and expense control procedures.
- Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well
- Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
- Contributes to marketing strategy execution in the local community by helping to coordinate and
- Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities
Core Values and Competencies:
Servant's Heart
- Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
- Keeps the good of the team or guest ahead of personal interests or gain.
- Displays humility and empathy in interactions with others.
- Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
- Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a strong sense of urgency and adheres to NbC brand standards.
- Projects warmth, enthusiasm and optimism that attracts others.
- Builds positive, productive relationships with all team members.
- Listens actively and communicates openly, clearly, and respectfully.
Knowledge, Skills, and Abilities:
- Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage,
- Has the ability to delegate tasks, communicate clear expectations, direct others' work and manage
- Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up
- Possesses strong problem-solving skills, with the ability to accurately assess situations and identify
- Demonstrates strong learning agility, with a passion to grow and excel.
Compensation:
$ $18.00 per hour
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
Click to learn more about Nothing Bundt Cakes.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor).