Office 365

1 week ago


Jersey City, New Jersey, United States High 5 Full time
Job Title: Office 365 & Collaboration Subject Matter Expert (SME)

Do you excel in the world of Office 365 and collaboration tools? Are you passionate about ensuring the security and efficiency of digital infrastructures? If so, we have an exciting opportunity for you


We are currently seeking a knowledgeable individual to join our team as an Office 365 & Collaboration SME. In this role, you will be responsible for managing the full suite of M365 products, implementing security enhancements, leading migration projects, and ensuring the smooth operation of Office 365 and collaboration tools.


Check out the key responsibilities:

  • Manage Office 365 & collaboration infrastructure end to end.
  • Implement security features and enhancements.
  • Lead migration projects using tools like Bit Titan & Sharegate.
  • Utilize PowerShell scripting for operational tasks.
  • Support integration with security & compliance solutions.
  • Maintain O365 licenses and costs.
  • Ensure data and infrastructure safety & security.
  • Handle escalated requests and incident management.
  • Identify and implement automation opportunities.
  • Mentor team members and analyze incident trends.
  • Maintain design and configuration documentation.
  • Provide escalation support and high-end user experience.

The qualifications, experience, and certifications we are looking for:

  • Bachelor's or Master's degree, along with O365 & ITIL certifications.
  • Experience in managing Exchange and Office 365 tenants.
  • Strong troubleshooting skills and migration experience.
  • Knowledge of Microsoft Office 365, Exchange Server, and Active Directory.
  • Practical understanding of ADFS, Windows Server, Azure, and Office 365 solutions.
  • Direct experience with cloud storage and hybrid deployments.
  • Familiarity with PowerShell, Active Directory, and Azure tools.
  • Experience in migrating email systems and advanced Office 365 functions.
  • Excellent communication and interpersonal skills.
  • Understanding of Intune and Microsoft Defender for Endpoint.
  • Willingness to learn and adapt to new technologies.

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