Customer Service Consultant

2 weeks ago


Boston, Massachusetts, United States Alpha Ascension Inc. Full time
Job Description

Are you tired of your daily routine, looking for a lively business setting, and enjoy interacting with people? If so, our Customer Service Consultant position could be the perfect fit for you.

Join Alpha Ascension, a dynamic marketing and consulting firm focused on enhancing clients' business growth through interactive strategies. Our commitment to delivering exceptional consumer experiences has driven our remarkable progress, leading to the expansion of our client base and the need to add a new Customer Service Consultant to our team.

We prioritize quality over quantity, meticulously selecting team members who align with our growth-oriented approach. Our objectives revolve around continuous client growth, spanning various industries from telecommunications to government initiatives. Moreover, we offer pathways for personal and professional advancement, including rapid progression into management roles.

Embark on this exciting journey and become our newest Customer Service Consultant.

Daily Responsibilities for our Customer Service Consultant:

  • Provide excellent customer service by sharing product and service details with customers
  • Resolve customer inquiries and objections professionally and positively
  • Maintain accurate records of customer interactions and details
  • Develop expertise in all products and services to enhance customer interactions
  • Participate in team meetings for skill development, personalized training, and networking

Desired Qualifications for our Customer Service Consultant:

  • 1-3 years of experience in customer service, sales, or relevant fields like retail, restaurant, or hospitality
  • Exceptional communication skills
  • High emotional intelligence and interpersonal abilities
  • Capability to work autonomously or collaboratively
  • Thrives in a fast-paced customer service environment with strong multitasking skills
  • Strong work ethic and self-motivated for growth


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