IT Support Specialist 1TS+

1 week ago


Kirtland Air Force Base, United States CDIT Full time
Job Description
  • Provide general help desk support; monitor internal and external help desk ticketing and closeout, maintain help desk log, oversee issuance of log on credentials and SIPR tokens to users across all systems (NIPR, SIPR, and JWICS).
  • Provide 24/7/365 IT support.
  • Maintains IAT Level II Certification and continuing education requirements.
  • Oversee Information Assurance certificate renewal.
  • Supports all JNWC Continuity of Operations (COOP) IT needs.
  • Performs routine inspection of IT equipment and classified processing areas.
  • Supports all J6 planning and resource allocation efforts and provide recommendations for technology improvements.
  • Oversees IT procurement requests and processes.
  • Provides training and necessary instruction material for hardware and software applications.
Requirements
  • High School Diploma & Information Assurance Technician Level (IAT)Level II Certified
  • Must have one of the following IAT Level II Certifications: CompTIA CySA+/CompTIA Security+/EC-Council CN
  • 7 Yrs Experience in Classified & Non-Classified IT Support
  • Top Secret/SCI is required


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