Administrative Assistant

1 week ago

San Mateo, California, United States Rakuten Full time

Job Description:

  • Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in ecommerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants.

Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members.

The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks.

For more information, visit

  • SUMMARY:
  • Handle administrative requests and queries from assigned senior leaders (SVP)
  • Organize and schedule internal and client facing meetings and appointments for assigned senior leadership
  • Attend meetings upon request to facilitate technology and take detailed minutes
  • Assist in the preparation and distribution of regularly scheduled reports
  • Develop and maintain filing system that ensures organized and efficient access of needed information for team or function and historical record keeping
  • Book travel arrangements for assigned senior leaders
  • Submit and reconcile expense reports for assigned senior leaders
  • Act as the point of contact for internal and external clients and customers
  • Liaise with executive and administrative assistants to handle requests and queries
  • Must be proficient on all policies and procedures for functional area and serve as POC for team queries
  • MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be proficient in Microsoft Office Suite and possess a general techie proficiency
  • Domestic travel arrangements and scheduling experience
  • Exceptional written, verbal, and interpersonal communication skills
  • Strong organizational skills that reflects the ability to prioritize, plan ahead, and perform multiple tasks seamlessly
  • Creative and resourceful in solving issues and improving processes
  • Attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment's notice
  • A terrific work ethic accompanied by a getitdone attitude
  • QUALIFICATION REQUIREMENTS
  • Minimum 57 years of progressively responsible experience as an administrative assistant.
  • Bachelor's degree required
Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionately Professional - Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile

Speed Speed Speed - Always be conscious of time - take charge, set clear goals, and engage your team

  • Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws._

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