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Deputy IT Program Manager
3 months ago
Job Description
Role :
Deputy IT Program Manager
Estimated Duration : 6+ months
Location:
Phoenix, AZ (hybrid)
Position Description
Our team is looking for an experienced Deputy IT Program Manager who is passionate about helping people, broadly skilled, and committed to successful product execution and superior customer service to work closely with the Program Manager to help lead our multi-agency Business One Stop initiative.
Works closely with the core product and implementation teams from multiple agencies to oversee and assist with the daily IT needs of the program.
Serves as a leader and advisor to the product teams to drive results and successes. Understands, monitors, and reports on all project tasks, milestones and deliverables. Guides project teams to define requirements, user stories, sprint plans, testing, backlog grooming, and product roadmap adherence.Able to solicit and translate requirements into business, functional, and use case documents for a broad range of audiences as needed.
Maintains high standards of work by applying modern project management and IT methodologies, tools, and processes as a standard practice, including creating and utilizing standard work checklists as needed.
Prepares and delivers informative, well-organized presentations and written project status reviews to numerous stakeholders including process owners, product owners, executive leadership, and customers.
Other duties as assigned.Skills Required
Considerable working knowledge of methodologies and techniques for project and program management, business systems analysis and design, business process and UML modeling, requirements gathering, quality assurance, and software development life cycles.
Demonstrated ability to balance, prioritize, and organize multiple work streams and tasks at once. Demonstrated ability to synthesize feedback and adjust strategies accordingly. Demonstrated ability to build strong relationships inside and outside the organization. Solid understanding of User Experience and Human-centric Design best practices. Solid skills with strategic road mapping and product backlog management. Strong ability to identify and resolve problems/risks/issues/changes. Strong planning, organization and presentation skills. Strong communication skills (verbal, written, reporting, and facilitation).Skills Preferred
Familiarity with the following knowledge areas - Budgeting, Waterfall, Lean, Kanban, Agile, hybrid, Scrum, Scrum of Scrums, and Jira. PMI certification a plus. Business Analysis experience is a plus. Lean or Six-sigma experience or certification a plus.
Experienced Preferred
The ideal candidate will have 5+ years in a program or product management or similar role utilizing established processes/protocols.
Education Preferred
Bachelor's degree in a related field.
Additional Information
Standard background check required
Requirements
