Current jobs related to Client Services Associate - New York, New York - SPS North America Inc

  • Client Service Associate

    6 days ago

    New York, New York, United States Metasys Technologies Full time

    Job Title: Client Service AssociateAbout the Role:We are seeking a highly motivated and detail-oriented Client Service Associate to join our team at Metasys Technologies. As a key member of our Client Service team, you will play a critical role in providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key...

  • Client Service Associate

    2 weeks ago

    New York, New York, United States National Financial Partners Full time

    We are a leading financial services firm, National Financial Partners, seeking a highly skilled Client Service Associate to join our team. As a Client Service Associate, you will play a critical role in delivering exceptional client experiences and building strong relationships with our clients.Key Responsibilities:Provide exceptional client service and...

  • Client Service Associate

    1 week ago

    New York, New York, United States NFP Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Client Service Associate to join our team at NFP. As a Client Service Associate, you will play a critical role in providing exceptional client service and support to our clients and their families.Key ResponsibilitiesClient Service: Provide superior client service by identifying client needs,...

  • Client Service Associate

    1 week ago

    New York, New York, United States Brown Brothers Harriman Full time

    About the RoleBrown Brothers Harriman is seeking a highly skilled Client Associate to join our Private Banking team. As a Client Associate, you will play a critical role in providing exceptional client service and support to our high net worth clients.Key ResponsibilitiesClient Service: Coordinate with Relationship Managers to ensure that the day-to-day...

  • Client Services Associate

    2 weeks ago

    New York, New York, United States Nasdaq Private Market Full time

    About the RoleNasdaq Private Market is seeking a highly skilled Client Services Associate to join our team. As a Client Services Associate, you will play a critical role in facilitating secondary transactions for private companies, institutions, and individuals.Key ResponsibilitiesManage the transaction process from start to finish for late-stage,...

  • Client Services Associate

    1 day ago

    New York, New York, United States SPS North America Inc Full time

    Job Title: Client Services AssociateAt SPS North America Inc, we are seeking a highly skilled and detail-oriented Client Services Associate to join our team. As a key member of our office support team, you will be responsible for providing exceptional customer service to our clients and employees, ensuring the smooth operation of our mailroom and office...

  • Client Services Associate

    2 weeks ago

    New York, New York, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a leading global technology company that empowers brands and their agencies to deliver a more insightful and relevant ad experience for consumers. Our media buying platform helps brands deliver a more insightful and relevant ad experience for consumers, setting a new standard for global reach, accuracy, and...

  • Client Services Associate

    6 days ago

    New York, New York, United States SPS North America Inc Full time

    Job Title: Client Services AssociateAt SPS North America Inc, we are seeking a highly skilled and detail-oriented Client Services Associate to join our team. As a key member of our office services team, you will be responsible for providing exceptional support to our clients and employees.Key Responsibilities:Provide 5-star customer service to all employees...

  • Client Services Associate

    2 days ago

    New York, New York, United States Jobility Talent Solutions Full time

    The Client Service team at Jobility Talent Solutions is part of a dynamic boutique office located in downtown Seattle. The team partners with portfolio management, operations, trading, and distribution to provide exceptional service experiences for clients. We are seeking a Client Services Associate to support our growing business. Successful candidates will...

  • Client Services Associate

    24 hours ago

    New York, New York, United States KDS Strategic Search Group Full time

    Client Service AssociateWe are seeking a dedicated and detail-oriented Registered Client Service Associate to join our Wealth Management team, focusing on stock plan business and client equity plans. This role requires close collaboration with corporate clients and their equity plan participants, providing exceptional service and support.Key...

  • Client Services Associate

    2 weeks ago

    New York, New York, United States SPS North America Inc Full time

    Job Title: Client Services Associate**Job Summary:**We are seeking a highly organized and detail-oriented Client Services Associate to join our team at SPS North America Inc. As a Client Services Associate, you will be responsible for providing exceptional office and mail services, delivering operational functions in various areas, including mail processing,...

  • Client Service Associate

    17 hours ago

    New York, New York, United States Invesco Full time

    Job Title: Client Service AssociateAs a Client Service Associate at Invesco, you will play a vital role in delivering exceptional client experiences and supporting the growth of our business. We are seeking a highly skilled and motivated individual to join our team in downtown Seattle.Key Responsibilities:Nurture and maintain strong relationships with...

  • Client Service Associate

    1 week ago

    New York, New York, United States Oppenheimer & Co. Full time

    About the RoleThe Client Service Associate will play a vital role in supporting the Private Client Division at Oppenheimer & Co. Inc. in New York. This position requires a proactive and detail-oriented individual who can provide exceptional client service, marketing support, and administrative assistance.Key ResponsibilitiesClient Service: Provide top-notch...

  • Client Service Associate

    6 days ago

    New York, New York, United States Invesco Full time

    About the RoleWe are seeking a highly skilled Client Service Associate to join our team in downtown Seattle. As a key member of our Client Service team, you will be responsible for delivering exceptional client service and support to our clients across various channels.Key ResponsibilitiesNurture and maintain client relationships as the primary point of...

  • Client Service Associate

    1 week ago

    New York, New York, United States NFP Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Client Service Associate to join our team at NFP. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesPre-Sale and New Business: Assemble meeting...

  • Client Service Associate

    4 days ago

    New York, New York, United States NFP Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Client Service Associate to join our team at NFP. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and delivering high-quality results.Key ResponsibilitiesPre-Sale and New Business: Assemble meeting...

  • Associate, Client Service

    2 days ago

    New York, New York, United States AlphaSights Campus Recruiting Full time

    About AlphaSights Campus RecruitingWe are a leading provider of expert knowledge and insights to top-tier client organizations. Our team is comprised of ambitious individuals who thrive in fast-paced, results-oriented environments.Job SummaryWe are seeking a highly motivated and detail-oriented Associate to join our Client Service team. As an Associate, you...

  • Client Service Associate

    17 hours ago

    New York, New York, United States NFP Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Client Service Associate to join our Wealthspire Advisors team. As a key member of our wealth management division, you will play a critical role in delivering exceptional client service and support.Key ResponsibilitiesDevelop and maintain strong relationships with clients, advisors, and team...

  • Client Service Associate

    3 days ago

    New York, New York, United States Guidepoint Full time

    About GuidepointGuidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology and expert network provide on-demand intelligence and research solutions.Job SummaryWe are seeking a highly motivated Client Service Associate to join our team. As a key member of our Client Service team, you will...

  • Client Service Associate

    6 days ago

    New York, New York, United States NFP Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Client Service Associate to join our team at NFP. As a key member of our client service team, you will play a critical role in ensuring seamless client experiences and driving business growth.Key ResponsibilitiesSupport the Relationship Manager in scheduling and coordinating activities and...

Client Services Associate

3 months ago

New York, New York, United States SPS North America Inc Full time
Job DetailsLevelEntryJob LocationFCNY
  • New York, NYPosition TypeFull TimeSalary Range$ $17.
50 HourlyJob CategoryCustomer ServiceDescription

Job Title:
Client Services Associate

Reports To:
The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership

Job Overview:


The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.


Duties and Responsibilities:


Provides 5-star customer service to all employees (in all forms of communication).Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.

Manages outgoing mail/package transactions.
Performs duties associated with shipping and receiving of materials.
Notifies employees upon receipt of inbound deliveries.
Distributes mail/packages to company personnel.
Acts as point of contact for company personnel on mail/package inquiries.
Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper).Submit work orders for certain requests.
Service and replenish the barista, pantry, conference, kitchen, or meetings areas.
Will perform meeting room and conference room set ups.
May perform building occupant moves within assigned facilities.
Will perform light maintenance and cleaning duties as assigned.
Maintains the Business Service Center area in a neat and orderly fashion.
Monitors level of office supplies on the floor, and replenishing and orders accordingly.
Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
Proactively seeks out additional work during downtime.
Builds professional relationships with customers and other teams.
Maintains professionalism and composure when interacting with all employees.
Trains back-up and providing guidance on policies and procedures.
Determines what additional support is needed when handling sensitive inquiries.
Provides exceptional customer service to client.
Provides reception or concierge (front of office) coverage as needed.

Competencies:
Strong verbal and written communication skills.
Excellent customer service skills.
PC skills MS Office Suite experience.
Ability to handle multiple tasks simultaneously.
Good organizational skills.
Working knowledge of MFD equipment.
Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
Possesses ability to work independently and capable of completing projects.

Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.


Qualifications and Education Requirements:
High School Diploma (or equivalent) required. 1+ years prior work experience preferred.
Ability to work assigned work hours determined by manager. Excellent organizational and time management skills.
Analytical abilities and aptitude in problem-solving.
Superb written and verbal communication skills.
Current knowledge or ability to learn computer-based systems required for functions of position.
Required to maintain an overall professional appearance and attitude.
Adhere to all policies and procedures required.

Physical Demands:


Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.

Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).Ability to lift or move 40 lbs. or greater frequently.

Travel:

None or NegligibleOther Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

About SPS:


SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies.

Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.

SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.