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Tire Sales Consultant and Express Service Advisor

3 months ago

Fond du Lac, Wisconsin, United States Holiday Automotive Full time


As the Tire Sales Consultant and Express Service Advisor you will serve the automotive needs of our guests by educating them on the available tire options and vehicle maintenance recommendations.

You will communicate directly with guests and technicians to ensure smooth, understandable, and positive experiences in the quick service area.

Proper tires and maintenance are critical to the safety of our guests. You will find great personal satisfaction in keeping vehicles running properly and nurturing the guest's relationship with the dealership. This position has great variety, fun people, and a lively pace.

Holiday Automotive is an award-winning, family-owned company that is known for upbeat employees who embody a culture of exceptional guest outcomes.

We believe that genuine, engaged, ambitious and friendly team members are the engine of our success. Our business thrives on an environment that empowers individuals, recognizes performance, and encourages a healthy work-life balance.

All of this is key to our success and stability, but we wouldn't have happy, long-term employees without taking care of them with strong income and generous benefits.

Enjoy Benefits Including 5-day work weekAccelerated Paid Time Off(PTO)

ScheduleAmple Medical, Dental, and Vision insuranceOptionsLocally-managed 401(k)Program with Company ContributionHealth Savings Account with Company ContributionFlex Spending OptionsLife and Disability Insurance OptionsAccident, Critical Illness, and Hospital Indemnity Insurance OptionsAppealing Employee Discounts on Vehicles, Services, Parts, and AccessoriesOn-going Training and EducationThe Professional Respect of a Caring, Innovative Leadership TeamGillie Cookies and Other Fun Treats from Time-to-TimeResponsibilities Welcomes Guests Promptly and GenuinelyClearly Documents Vehicle Concerns as Described by the GuestDetermines Needs and Recommends Vehicle MaintenanceProvides Recommendations and Quotes for New Tires While Selling the Value of HolidayPrepares and Presents Service EstimatesEstablishes and Communicates Next StepsMonitors the Progress of Each Vehicle:
Updating Customers FrequentlyVerifies that Final Invoice Matches Work Performed on the Repair OrderPresents and Explains Completed Work and Charges to CustomersQualifications A Kind and Friendly DemeanorExperience in a Service Advisory Role is a PlusOrganized and Able to MultitaskGeneral Automotive Knowledge and Enthusiasm are Helpful