Current jobs related to Director, Associate Relations - Cincinnati, Ohio - Bon Secours Mercy Health

  • Client Relations Associate

    3 weeks ago

    Cincinnati, Ohio, United States Modern Builders Supply Full time

    Are you seeking a fulfilling career path with ample opportunities for advancement?Become a part of Team MBS - a forward-thinking Midwest Building Products DistributorAs a family-owned and operated enterprise, Modern Builders Supply (MBS) specializes in distributing top-tier roofing, siding, windows and doors, kitchens, decking, and much more.With...

  • Operations Director

    2 weeks ago

    Cincinnati, Ohio, United States Kimmel & Associates Full time

    About Kimmel & AssociatesWe are a leading commercial construction company with a strong focus on customer experience, innovation, and employee commitment. Our project portfolio includes a wide range of sectors, from healthcare to retail, and we are known for our high standards of quality and safety.About the PositionWe are seeking a highly skilled Director...

  • Tax Director

    3 weeks ago

    Cincinnati, Ohio, United States Forvis Mazars, LLP Full time

    About the RoleWe are seeking a highly skilled Tax Director to join our team at Forvis Mazars, LLP. As a Tax Director, you will play a key role in providing tax compliance and advisory services to individuals, partnerships, S corporations, and corporations in a variety of industries.Key ResponsibilitiesProvide tax compliance and advisory services to clients,...

  • Branch Operations Director

    1 week ago

    Cincinnati, Ohio, United States Cinfed Credit Union Full time

    Job Title: Branch Operations DirectorAt Cinfed Credit Union, we are seeking a highly skilled and experienced Branch Operations Director to oversee the administration and development of our Branch offices. This key role will be responsible for implementing policies, procedures, and training to ensure efficient and effective Branch operations.Key...

  • Client Relations Coordinator

    4 weeks ago

    Cincinnati, Ohio, United States Melink Corporation Full time

    Position OverviewWe are looking for a Full-Time Client Relations Coordinator to enhance the sales efforts of our Services Division. As a growing entity in the innovative energy efficiency and renewable energy sector, our mission is to boost sales and contribute positively to the environment, one project at a time. The successful candidate will play a crucial...

  • Medical Director

    14 hours ago

    Cincinnati, Ohio, United States Medpace Full time

    Medical Director - PsychiatristWe are seeking a highly skilled Medical Director - Psychiatrist to join our dynamic team at Medpace. As a key member of our organization, you will be responsible for providing medical leadership and expertise in the planning, execution, and reporting of clinical trials.Key Responsibilities:Provide medical management and...

  • Director of Clinical Operations

    3 weeks ago

    Cincinnati, Ohio, United States Senior Star Full time

    Senior Star is Seeking a Dedicated Healthcare Services DirectorRN License RequiredWe are a premier Senior Living community committed to providing exceptional care and enhancing the quality of life for our residents. Our supportive and enriching environment fosters growth and development for both our residents and associates.We are currently seeking a...

  • Director of Operations

    2 weeks ago

    Cincinnati, Ohio, United States Kimmel & Associates Full time

    About Kimmel & Associates:Kimmel & Associates is a leading commercial construction company that specializes in delivering complex projects with high standards for quality and safety. Our company offers a range of services, including general construction, construction management, design build, and general trades. We have a strong focus on customer experience,...

  • Activities Director

    4 days ago

    Cincinnati, Ohio, United States CommuniCare Family of Companies Full time

    Activities DirectorClifton Healthcare Center is seeking a highly skilled and creative individual to lead our activities team. As Activities Director, you will be responsible for planning, developing, and coordinating resident-centered activities that promote enjoyment and engagement.Key Responsibilities:Plan and implement diversified activities programs that...

  • Quality Assurance Director

    2 weeks ago

    Cincinnati, Ohio, United States Gateway Recruiting, INC. Full time

    Job DescriptionJob Summary:Gateway Recruiting, INC. is seeking a highly skilled Quality Assurance Director to lead our quality management system and ensure regulatory compliance with FDA 21CFR820, ISO13485, ISO14971, and EU Medical Device Regulation (EUMDR). This role will be responsible for developing and implementing quality system procedures, training...

  • Director of Software Engineering

    2 weeks ago

    Cincinnati, Ohio, United States Fifth Third Bank Full time

    About the RoleFifth Third Bank is seeking a highly skilled Associate Director, Software Engineering to join our team. As a key member of our technology organization, you will be responsible for leading a team of software engineers and driving the development of innovative solutions to meet the needs of our customers.Key ResponsibilitiesLead a team of...

  • Activities Director

    2 days ago

    Cincinnati, Ohio, United States CommuniCare Family of Companies Full time

    Job Title: Activities DirectorClifton Healthcare Center is seeking a highly skilled and creative individual to manage our activities team. As an Activities Director, you will be responsible for planning, developing, and coordinating diversified resident-centered activities.Key Responsibilities:Plan and implement individualized activities programs for...

  • Director of Academic Advising and Retention

    2 weeks ago

    Cincinnati, Ohio, United States InsideHigherEd Full time

    Job OverviewThe Associate Director of Advisor Engagement and Retention plays a pivotal role in shaping the university's advising landscape. Reporting to the Director of University Advising Leadership, this position oversees the development and implementation of a comprehensive advisor engagement and retention strategy. The successful candidate will work...

  • Activities Director

    2 weeks ago

    Cincinnati, Ohio, United States Communicare Health Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Activities Director to join our team at CommuniCare Health Services. As a key member of our staff, you will be responsible for planning, developing, and implementing a variety of activities and programs to enhance the lives of our residents.Key ResponsibilitiesPlan, develop, and coordinate...

  • Director of Development for Clinical Programs

    7 days ago

    Cincinnati, Ohio, United States University of Cincinnati Foundation Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Director of Development for Clinical Programs to join our team at the University of Cincinnati Foundation. This is an exciting opportunity to make a meaningful impact in the field of clinical development and fundraising.Key ResponsibilitiesDevelop and implement plans for achieving...

  • Development Director

    5 days ago

    Cincinnati, Ohio, United States Boys Hope Girls Hope Full time

    About Boys Hope Girls HopeBoys Hope Girls Hope is a nonprofit organization dedicated to providing young people in need with the resources and support they need to succeed. Our mission is to nurture and guide motivated young people in need to become well-educated, career-ready men and women for others.Job SummaryWe are seeking a Development Director to join...

  • Social Services Director

    11 hours ago

    Cincinnati, Ohio, United States Seasons Retirement Community Full time

    {"h1": "Job Title: Director of Social Services", "h2": "Job Summary", "p": "We are seeking a compassionate and skilled Director of Social Services to join our team at Seasons Retirement Community. As a key member of our leadership team, you will be responsible for guiding our community staff in matters of residency advocacy, protection, and promotion of...

  • Labor Relations Counsel

    3 weeks ago

    Cincinnati, Ohio, United States Kroger Full time

    **Job Summary**We are seeking a seasoned attorney with expertise in Labor and Employment law to join our team at Kroger. As a Labor and Employment Counsel, you will play a critical role in advising senior management on legal matters related to employment law.Key Responsibilities:Ensure compliance with all applicable laws, rules, and regulations within the...

  • Activities Director

    1 week ago

    Cincinnati, Ohio, United States CommuniCare Family of Companies Full time

    Job Title: Activities DirectorWe are seeking a highly skilled and experienced Activities Director to join our team at Clifton Healthcare Center. As a key member of our staff, you will be responsible for planning, developing, and coordinating a variety of resident-centered activities that promote engagement, socialization, and overall well-being.Key...

  • Director of Manufacturing Operations

    3 weeks ago

    Cincinnati, Ohio, United States Contech Engineered Solutions Full time

    Job Summary:The Director of Manufacturing Engineering will lead the Manufacturing Engineering team in implementing new process technology, facilitating new product introductions, and reducing waste through process improvements. This role requires a strong leader who can promote a culture of Lean Thinking, process standardization, and safety across our...

Director, Associate Relations

3 months ago

Cincinnati, Ohio, United States Bon Secours Mercy Health Full time
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

The Associate Relations Director is responsible for leading a team of Associate Relations Managers supporting various markets.

The Director coaches and develops team members associate relations skills, leads process improvement for case management and resolution, leads executive level investigations and ensures all performance expectations (SLAs) are achieved.

This role is data driven and responsible for insights to get to root cause and make recommendations to support positive associate relations.

The Director leads special projects that involve collaboration with cross-functional partners to deliver ministry Human Resources strategies.

Essential Job Functions

  • Leads a team of Associate Relations Managers who manage the review, resolution and documentation of code of conduct related matters and policy violations, including but not limited to, harassment, discrimination, retaliation, workplace violence, unprofessional behavior and complex performance issues ensuring the right balance of risk mitigation, engagement and fairness is delivered throughout the case lifecycle.
  • Supports and guides the Associate Relations Manager in handling associate employment concerns, providing quality customer service by resolving inquiries, questions and cases in a consistent, accurate and timely manner.
  • Uses strong analytical thinking and fact based decision-making skills combined with the ability to think strategically and innovatively. Examines root cause and provides recommendations to management to mitigate repeated issues.
  • Acts as a subject matter expert (SME) to support the Center of Excellence (COEs) in the development, design, implementation and administration of associate programs, practices, standard operating procedures and policies to meet the changing needs of the organization and sustaining positive associate relations.
  • Conducts employment investigations for cases of a more sensitive or complex nature, including executive level leaders.
  • Monitors Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to hold team members accountable. Identify trends and recommend SLA adjustments as appropriate (e.g., changes to scope, quality, responsibilities).
  • Leads technology enhancements to drive deeper data analytics and develop persuasive narratives and recommendations from the data. Also includes leveraging surveys and reporting to share alternative solutions and process improvement recommendations with key business partners and COEs.
  • Collaborate on behalf of associate relations and partner with cross-functional projects requiring collaboration across multiple COEs to deliver ministry Human Resources strategies.

Licensing/Certification

  • Senior Professional in Human Sources (SPHR) (preferred)

Education

  • Bachelor's degree in Human Resources (required)
  • Master's in Psychology (preferred)

Work Experience

  • 8 years of experience in Human Resources (required)
  • 3 years of experience in Associate Relations (required)

Skills

  • Associate Relations
  • Employment Law
  • Data Analysis
  • Human Resources
  • Active Listening
  • Conflict Resolution
  • Conflict Medication
  • Ability to Influence
  • Consulting
  • Management
  • Ability to Work Independently
  • Leadership
  • Mentoring
  • Relationship Building
  • Project Management
  • Self motivated
  • Presentations
  • Teamwork
  • Collaboration
  • Change Management
  • Confidential Information
  • Professional Judgement
  • Decision Making
  • Critical Thinking
  • Communication
  • Interpersonal Skills
Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status


All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email .

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at