Business Process Improvement Manager

2 weeks ago


Princeton, New Jersey, United States Knewin Full time
Job Details

Job Location :
NJ Headquarters - Princeton, NJ

Salary Range :
Undisclosed

Description

Rel8ed

joined Coface ) in 2023, bringing our data assets and tools to a broad customer base in international trade and business risk assessment.

This combination of unique information and global reach presents important new problems to solve, and makes

Rel8ed

capabilities an integral part of a solution set powering some of the world's largest companies.
Rel8ed

creates innovative new-technology products and services to meet a critical market need for fresh, trusted data.

Our Advanced Business Data powers some of the largest commercial databases in the world.


Our Diligence Platform identifies unique traits from best customers, reveals new leads and opportunities, and conducts deep-data investigations to detect fraud and support public safety.

What we do
We help clients analyze opportunities and risks using public data about entities, their activities, and their networks.
Why we do this
Companies in Financial Services and Insurance often miss data in their assessments of commercial enterprises.

This can lead to poor credit decisions, incorrect market predictions, and missed opportunities for growth.


Government agencies and researchers need deep information about markets and individual entities, but often miss the complete data required to craft the best assessments.

This data gap increases public service and National Security risks.

These are problems worth solving
How we do this

We have built an innovative platform using Graph technology and network theory to link data sources in a very compelling manner.


We analyze, clean, and load global data into our platform and then extract information for use in predictive analytics, AI, and network algorithms.


THE ROLE
We are looking to hire a full time

Business Process Improvement Manager

on the Rel8ed Team.

Responsibilities include:
Conducts process improvement workshops leveraging established methodologies.
Develops & maintains process models, maps and related documentation and establish a governance process to manage this content.
Makes recommendations to improve end-to-end processes involving all functions.
Leads the evaluation of new systems, automation tools and 3rd party services to improve operations.
Develops reports to provide insights into operational health status and identify key areas for improvement.
Analysis & investigation of recurring operational issues to identify root cause and support resolution of high priority issues.

Assists in conducting capability maturity assessments for current state processes and develop the vision for future state processes and controls.

Leads engagement for new products and suppliers to ensure a smooth integration into daily operations.
Stays up-to-date on process reengineering best practices and innovations in related technology.
Leads digital transformation initiatives, ensuring effective design and transition of newly implemented technologies and services.
Develops and manages strategic relationships with internal and external business leaders and stakeholders to drive targeted business process improvements.
Demonstrates exceptional communication and problem-solving skills to influence and engage stakeholders effectively.
Identifies and develops optimization changes to the organization's business processes to improve operational efficiencies, quality, service, and profitability.
Develops a more formal optimization community (including Six Sigma, Design Thinking, etc. as determined appropriate).
Provides a framework for addressing Transformational AI use cases.
Delivers Optimization business impact.
Qualifications

THE CANDIDATE
Bachelor's degree in business administration, Information Technology, or related field.
Certification in Project Management and Process Improvement methodologies (e.g., Six Sigma, Lean) is highly desirable.

A minimum of 5 years of proven experience as a Business Process Improvement Manager or similar role, with a focus on digital transformation.

Strong analytical skills and business acumen, with the ability to manage complex projects and drive digital adoption.
Excellent verbal and written communication skills, with an assertive approach and confidence in expertise.
Strong relationship management skills and the ability to build and maintain client relationships.

Preferred candidate will be within US (New Jersey/Princeton, New York, Hunt Valley, MD) or Canada (Toronto).

Those local to one of those offices will work hybrid; 2 days onsite, 3 days remote.

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