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commercial lines insurance account manager
3 months ago
Job Description:
As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency. You will:
- Manage a select portfolio of high-end Commercial Lines clients.
- Develop and streamline departmental workflows and procedures to enhance efficiency.
- Collaborate closely with the Director of Commercial Lines to oversee day-to-day operations.
- Identify growth opportunities for the department, including cross-selling and expanding coverage options.
- Drive the achievement of agency goals and performance objectives.
- Continuously enhance the client service experience, ensuring outstanding customer satisfaction.
- Generate and analyze monthly reports to assess progress toward departmental goals.
- Cultivate and maintain strong relationships with insurance carriers.
- Foster a productive and positive work environment within the department.
- Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites.
- Participate in annual staff evaluations and contribute to the hiring and training of new team members.
- Undertake additional responsibilities as required by the role.
Qualifications:
To excel in this role, you should possess:
- A minimum of 5 years of experience in Commercial Lines insurance.
- An active MA P & C License.
- Proficiency with Applied Epic (strongly preferred).
- Self-motivation and a strong sense of accountability.
- Exceptional leadership, interpersonal, and organizational skills.
- The ability to work collaboratively in a team environment.
- Outstanding problem-solving and customer service abilities.
- Proficiency in the Microsoft Office Suite.
If you're ready to take your career to the next level and join a team that values excellence and innovation, we encourage you to apply today.
