![City of Winston-Salem, NC](https://media.trabajo.org/img/noimg.jpg)
Public Safety Communications Operator
4 weeks ago
Position: Police Communications Specialist
Company: City of Winston-Salem
Salary: $40,993.35 Annually
Location: Winston-Salem, NC
Job Type: Full-Time / Permanent
Description
- General Definition of Work: Performs intermediate technical work dispatching police, rescue equipment and personnel in response to emergency situations, and related tasks as apparent or assigned. Work is performed under the moderate supervision of the Public Safety Communications Supervisor.
Qualification Requirements:
To successfully perform this job, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Examples of Duties:
- Essential Functions:
- Monitors Police Dispatch Channels and ensures timely dispatch of service calls.
- Dispatches medical and fire-related calls promptly.
- Monitors Information Channel and processes officer's requests.
- Answers emergency, non-emergency, and administrative lines promptly.
- Essential Functions:
Typical Qualifications
- Knowledge, Skills, and Abilities:
Knowledge of Police Department policies and procedures, communication systems, radio procedures, and geography of the City. Ability to type efficiently, operate Microsoft Office Suite, establish good relationships, and handle stressful situations effectively.
Education and Experience:
High school diploma or GED and moderate experience in telecommunications, customer service, or a similar field.
Physical Requirements:
This role is mostly sedentary and involves sitting, speaking, and using hands for tasks. Occasional standing, walking, and good vision are required. Vocal communication and observing abilities are crucial.
Supplemental Information:
- Special Requirements:
National Crime Information Center and other relevant certifications are needed. Starting salary is slightly lower during the training period. Various benefits include retirement plans, health insurance, and vacation leaves.
Employee Benefits
- 401a Contribution
- Bus Pass Program
- Education Assistance
- Employee Assistance Program
- Employee Suggestion Program
- Family and Medical Leave
- Flexible Spending Accounts
- Group Health Insurance
- Group Dental Insurance
- Jury Duty Leave
- Life/Accidental Death Insurance
- Long-Term Care Insurance
- Military Leave
- Paid Holidays
- Promotion from Within
- Retirement/Pension Plan
- School Leave
- Shared Leave
- Short-Term Disability Insurance
- Sick Leave
- Training
- Vacation Leave
- Wellness Program
The City of Winston-Salem's employment practices ensure equal opportunities for everyone, following guidelines to prevent discrimination based on various factors.
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