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Benefits Administrator

3 months ago

Wexford, Pennsylvania, United States Brian Patten and Associates Full time

Summary:

As an senior employee benefits consultant, you will consult on projects involving the design, pricing, funding, implementation, and management of health and group benefits programs including medical, dental, life, disability, and flexible benefits. In the role, you will act as the primary client/project manager and day-to-day communication liaison with clients and create client deliverables.

Responsibilities:

  • Deliver superior, consistent client management and deliverables for assigned clients.
  • Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects.
  • Work within the client budget established.
  • Maintain primary and/or secondary client contact, as appropriate based on the size of the client and scope of work.
  • Develop program design based on clients short and long-term objectives.
  • Identify critical items of concern from the clients perspective, e.g., compliance, funding.
  • Utilize internal resources effectively on client projects based on expertise.
  • Effectively develop and manage relationships with vendors.
  • Participate in the technical peer review process.

Interpersonal & Team Working Skills:

  • Ability to adjust easily to new and changing circumstances as demonstrated by the ability to shift easily among completing tasks to meet deadlines
  • Ability to work collaboratively with colleagues and clients as demonstrated by finding common ground in completing tasks and solving problems and by seeking input from colleagues and client in order to make informed decisions
  • Demonstrate ability to establish rapport and gain the trust of others through active listening
  • Ability to act with integrity as demonstrated by regularly representing information accurately and honestly, dealing with others fairly and maintaining high standards of conduct despite pressure
  • Ability to function effectively without assistance or direction as demonstrated by regularly undertaking new tasks with minimum instruction or feedback
  • Ability to work well in an unstructured environment and deal successfully with conflicting priorities to meet deadlines
  • Flexibility demonstrated by accommodating changing priorities and making sound decisions when faced with unclear situations
  • Attention to detail, demonstrated by regularly verifying all work thoroughly to ensure accuracy
  • Demonstrate ability to be proactive, creative, and innovative in solving problems and issues
  • Ability to form sound opinions and make solid decisions as demonstrated by the use of common sense to determine what is appropriate to the situation
  • Takes initiative and undertakes new tasks without direction
  • Accepts accountability for work, including errors or misjudgments
  • Leverages the experience, expertise, and work of others, where appropriate
  • Proactive in producing work products which meet or exceed internal or external client expectations/needs

Technical Skills:

  • Significant level of employee benefits analyst/consultant experience.
  • Ability to complete medical, prescription drug, stop loss, and ancillary product analyses including plan design pricing, contract review, budget and COBRA rate development, renewal projections, short and long-term client strategy development.
  • Experience in the competitive marketing process: preparing Request for Proposals, vendor follow up, analyses of the proposals and preparation of the final report.
  • Strong project management skills.
  • Ability to manage multiple client projects and work assignments under aggressive timeframes.
  • Proactive interaction with carriers and clients
  • Strong verbal and written communication skills
  • Ability to work both independently and within a team to meet common goals
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Experience & Education:

  • A minimum of five (5) years of direct experience with a consulting/brokerage firm, working with mid-size to large size groups, i.e., 100 to 10,000 employees
  • Financial underwriting experiences a plus
  • Bachelors degree in related field