Current jobs related to Customer Communications Associate - Oceanside, California - Royal Management Company Inc
-
Multilingual Customer Support Representative
4 weeks ago
Oceanside, California, United States Cox Communications Full timeMultilingual Customer Support RepresentativeLocation: Oceanside, CaliforniaDepartment: Customer Service / SupportJob Overview:As a Multilingual Customer Support Representative, you will be essential in enhancing the customer journey by acting as a primary representative. Your responsibilities will include assisting customers at our service station,...
-
Customer Experience Associate
2 weeks ago
Oceanside, California, United States Joann Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to the overall success of our store.Key ResponsibilitiesCustomer ServiceProvide a...
-
Customer Service and Maintenance Associate
4 weeks ago
Oceanside, California, United States Walmart Full timePosition OverviewAs a Cart & Janitorial Associate at Walmart, you will play a vital role in ensuring a welcoming environment for our customers. Your responsibilities will include:Customer Engagement: Create a positive first and last impression for customers.Cart Management: Efficiently gather and return shopping carts from the parking area.Equipment...
-
Sales Associate
2 weeks ago
Oceanside, California, United States Carter's Full timeJob SummaryCarter's is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and driving sales growth.Key ResponsibilitiesCustomer Focus:Provide excellent customer service by assisting customers with...
-
Sales Associate
2 weeks ago
Oceanside, California, United States Carter'sOshKosh Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Carter's/OshKosh. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and driving sales growth.Key ResponsibilitiesCustomer Focus:Confidently and proactively help resolve...
-
Customer Service Representative
2 weeks ago
Oceanside, California, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative & Front End Associate. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service:...
-
Retail Sales Associate
2 weeks ago
Oceanside, California, United States Staples Full timeJob Summary:We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Staples. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service and respond to customer...
-
Customer Care Associate
4 weeks ago
Oceanside, California, United States Select Staffing Full timeJoin Our Team as a Customer Service RepresentativeWe are seeking a dedicated Customer Service Representative to enhance our customer support operations. This role is crucial in ensuring a seamless experience for our clients and distributors. Key Responsibilities:Process incoming orders efficiently through our system.Maintain communication regarding order...
-
Retail Customer Service Associate II
4 weeks ago
Oceanside, California, United States CubeSmart Full timeBilingual Retail Sales Associate II (Full-Time) English/Spanish speakingLocation: Oceanside, CaliforniaDepartment: Customer Service/RetailJob ID: 14046OverviewAt CubeSmart, we believe that our culture is what sets us apart. When we say it's what's inside that counts, we mean that you are valued.Key ResponsibilitiesWhat CubeSmart Provides:Flexible Retail...
-
Seasonal Retail Sales Associate
2 weeks ago
Oceanside, California, United States Kohl's Full timeAbout the RoleIn this role, you will deliver exceptional customer service in point of sale and customer service processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.Key Responsibilities• Engage customers by greeting them and offering...
-
Fleet Maintenance Supervisor
2 weeks ago
Oceanside, California, United States Cox Communications Full timeAbout the RoleCox Automotive is seeking a highly skilled and experienced Fleet Maintenance Supervisor to join our team. As a Fleet Maintenance Supervisor, you will be responsible for overseeing the maintenance and repair of our fleet of vehicles, ensuring that they are in good working condition and meet the highest standards of quality and safety.Key...
-
Territory Sales Professional
3 weeks ago
Oceanside, California, United States Cox Communications Full timeJob Summary:Cox Communications is seeking a highly motivated and results-driven Territory Sales Representative to join our team. As a Territory Sales Representative, you will be responsible for generating new leads, sales, and upgrades within your assigned territory.Key Responsibilities:Develop and execute sales strategies to meet or exceed sales...
-
Retail Customer Experience Supervisor
3 days ago
Oceanside, California, United States TJ Maxx Full timeJob SummaryWe are seeking a highly skilled and motivated Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by...
-
Retail Customer Experience Supervisor
6 days ago
Oceanside, California, United States TJ Maxx Full timeAbout the RoleWe are seeking a highly skilled and motivated Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience and leading a team of Associates to deliver outstanding service.Key ResponsibilitiesLead by example, demonstrating...
-
Customer Support Associate, Flexible Hours
4 weeks ago
Oceanside, California, United States Circle K Stores, Inc. Full timePosition OverviewWe are seeking a dedicated Customer Service Representative to enhance our customer experience. This role involves assisting customers with their inquiries and ensuring satisfaction with our services.Key ResponsibilitiesProvide exceptional customer service in a retail environment.Assist customers with product information and inquiries.Handle...
-
Customer Engagement Manager
2 weeks ago
Oceanside, California, United States PetSmart Full timeAbout Our StoreWe're a leading pet retailer with a passion for delivering exceptional customer experiences. Our stores are vibrant, engaging environments where pet parents and their furry friends can explore a wide range of products and services.About Your RoleAs a Customer Engagement Manager, you'll play a key role in driving the success of our stores by...
-
Cashier and Customer Service Representative
3 weeks ago
Oceanside, California, United States Burlington Stores Full timeAbout Burlington StoresBurlington Stores, Inc. is a leading off-price retailer offering a wide selection of brand name merchandise at significantly lower prices than traditional department and specialty stores.Job SummaryWe are seeking a highly motivated and customer-focused Cashier and Customer Service Representative to join our team. As a Cashier and...
-
Store Associate
4 days ago
Oceanside, California, United States Burlington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Store Associate to join our team at Burlington. As a Store Associate, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service.Key ResponsibilitiesMaintain a professional appearance and command presence at all times, wearing...
-
Sales Associate
2 weeks ago
Oceanside, California, United States World Market Inc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at World Market Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining visual standards, and delivering curbside orders to our customers.Key ResponsibilitiesProvide exceptional customer service, utilizing...
-
Sales Associate
2 weeks ago
Oceanside, California, United States American Freight Furniture Full timeJob SummaryThe Sales Associate will play a key role in enhancing the customer experience and driving sales growth at American Freight Furniture. This individual will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and meeting or exceeding sales performance standards.Key ResponsibilitiesIdentify...
Customer Communications Associate
3 months ago
Job Description
Royal Management Inc.
is hiring a Customer Communications Associate to assist customers in determining their eligibility and navigating the enrollment process for the Federal Lifeline Program.
This is a government-funded position where we will provide complete training to individuals who already possess the key characteristics necessary for the Customer Communications Associate role including but not limited to: natural ambition, clear concise communication ability, and simple helpful customer service skills.
The core responsibility of the Customer Communications Associate is to assist individuals on any type of government assistance in enrolling to receive a free wireless phone.
The Customer Communications Associate is the perfect role for someone to combine a desire to help their community while also honing their skills in a professional, tech-driven environment.
Responsibilities of the Customer Communications Associate:
Conduct outreach efforts to potential eligible customers, assess if they meet the eligibility requirements for government assistance, and if so, complete enrollment in the program.
Government programs are inherently complicated.Utilize your training and understanding of the details to present features and benefits of the program in simple understandable language to customers and answer all questions.
Handles customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve.
Attend regular training on community involvement, customer relations, and product/services updates and apply that information in a timely manner.Collaborate with the Customer Enrollment Specialist team to track and record all CRM data, inventory tracking, and territory mapping efficiently and in full detail.
Customer Communications Associate Qualifications:
Previous experience in customer service, customer enrollment, member services, sales or account management is preferred but not required
Ability to build rapport with customers, be an active listener, and a proactive salesperson
Open-minded to feedback, adaptable, and coachable
Possess confidence in presentation skills to customers, clients, and management
High level of self-motivation and direction in order to hit goals with provided team support
#LI-Onsite
#J-18808-Ljbffr