Front Desk Receptionist

2 weeks ago


Richmond Heights, Virginia, United States Dermatology Associates of Virginia Full time
Job Description

Summary/Objective
The Front Desk Receptionist plays a vital role as the initial point of contact for our patients. The primary responsibilities include welcoming and assisting patients, managing phone calls, scheduling appointments, addressing patient queries, handling financial transactions, managing supplies, and performing various administrative tasks.


Essential Functions

  • Warmly greet patients.
  • Collect and update patient information.
  • Manage appointments and schedules.
  • Handle phone calls and messages.
  • Process payments and provide receipts.
  • Organize reception area and patient charts.
  • Assist with office supply management.
  • Address any other tasks assigned by supervisors.
  • Utilize computer systems effectively.
  • Demonstrate strong communication skills.

Competencies

  • Flexibility
  • Effective Communication
  • Collaboration Skills
  • Patient-Centered Approach
  • Technical Proficiency

Supervisory Responsibility
This position does not involve supervisory duties and reports to the Front Office Supervisor and Clinical Administrator.

Work Environment
The role is based in a professional medical office environment and involves standard office equipment.

Physical Demands

  • This role is mainly sedentary.
  • Requires standing, walking, and manual dexterity.
  • May involve lifting and reaching.
  • Ability to use office equipment effectively.
  • Clear communication and sensory skills essential for job tasks.

Position Type and Expected Hours of Work
Full-time position, Monday to Thursday, 7:30 a.m. to 5 p.m. and Friday 7:30 a.m. to 12:45 p.m.

Travel
No travel expected initially, potential travel to other clinical sites later for workforce support.

Required Education and Experience

  • High school diploma or GED diploma.

Preferred Education and Experience

  • Prior experience as a medical receptionist preferred.

Additional Eligibility Qualifications
No additional qualifications needed.

Work Authorization/Security Clearance
Applicants must be authorized to work in the U.S. Must comply with company policies.

Other Duties
This job description serves as a representative summary and may not include all responsibilities. Duties and activities may change as needed.

Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.


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