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Consumer Access Specialist Sr
3 months ago
Please attach a copy of your resume, license/certifications to your applicationthank you
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One
+ Paid Days Off from Day One
+ Student Loan Repayment Program
+ Career Development
+ Whole Person Wellbeing Resources
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full-time
**Shift** : Days
**Location:** 2350 MEADOWS BLVD, Castle Rock, 80109
**The role youll contribute:**
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Works complex accounts and manages escalations from Consumer Access Representatives and Consumer Access Specialists. Assists with departmental training and quality audits. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
**The value youll bring to the team:**
+ Proactively seeks assistance to improve any responsibilities assigned to their role.
+ Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.
+ Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.
+ Meets and exceeds productivity standards determined by department leadership.
Qualifications
**The expertise and experiences youll need to succeed:**
+ High School Grad or Equivalent
+ One years experience
+ Certified Healthcare Access Associate (CHAA)
+ Certified Revenue Cycle Representative (CRCR)
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Patient Financial Services
**Organization:** AdventHealth Castle Rock
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:**
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
