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Office Administrator/customer Service

1 month ago

Cambridge, Massachusetts, United States AANSEACORE INC. Full time

Overview


We are seeking a Fulfillment Associate responsible for providing exceptional service by fulfilling orders for both internal and external customers.

This is a 100% onsite position.

Skills and Qualifications
-
Education: High School Diploma

-
Experience: 4 years in customer service.

  • Integrating information from multiple sources quickly and accurately.
  • Keen attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
-
Technical Skills: Proficiency in Microsoft Office and Adobe.
-
Core Competencies: Strong analytical, organizational, time management, and problem-solving skills.

Responsibilities:

  • Research and analyze legal documents.
  • Submit legal documents to the Secretary of State, Division of Corporations.
  • Retrieve legal documents from the Secretary of State, Division of Corporations.
  • Research entity status, resolve or escalate issues.
  • Communicate progress to customers and internal teams.
  • Navigate multiple processing systems and databases quickly and accurately.
  • Work efficiently in a fastpaced, highenergy environment.
  • Contribute to customer satisfaction and organizational success.
  • Participate in process improvement programs, best practices, and special projects as needed.

Benefits

  • Competitive hourly rate (DOE).

Job Type:
Contract

Pay:
$ $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Customer service: 4 years (preferred)
Microsoft Office: 1 year (preferred)

  • Adobe: 1 year (preferred)
  • Legal research: 1 year (preferred)

Work Location:
In person

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