Intake Coordinator

2 weeks ago


Jackson Heights, New York, United States Villamar Law Group PLLC Full time
Join Our Team as an Intake Coordinator at a Workers' Compensation Law Firm

We are a workers' compensation law firm in search of a dynamic and dedicated intake coordinator who is fluent in both English and Spanish. No previous experience? No problem We are willing to provide training for the right candidate.

Responsibilities:
  • Handle all new client communication
  • Conduct periodic file reviews
  • Follow up with the workers' compensation board
  • Evaluate case status
  • Coordinate medical care
  • Communicate with claim adjusters for initial payments
  • Draft correspondence to involved parties
  • Explain case status to clients and referral sources

Are you a people person with exceptional customer service skills? Do you thrive in a fast-paced environment and excel at managing priorities? The ideal candidate for this role enjoys client interaction and is proficient in both phone and in-person communications.

Requirements:
  • Clear and effective communication skills
  • Outstanding customer service
  • Strong organizational abilities
  • Punctuality
  • Independence and accuracy in work
  • Excellent multitasking skills
  • Proficient record and file management
  • Professionalism
  • Effective communication with colleagues
  • Reliability


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