Support Coordinator
2 weeks ago
Job Title: Support Coordinator - Radiology Reading Room - Toledo Hospital - Full Time - Variable
Category: Administrative and Office
Organizational Unit: ProMedica -> ProMedica Toledo Hospital (TH) -> The Toledo Hospital -> Radiology-Administration
Location: Toledo, OH US
Company Description: ProMedica Toledo Hospital is a leading acute-care facility in the region, serving a large area in northwest Ohio and southeast Michigan. With a highly skilled medical staff and a focus on customer service, we have been recognized as a top choice by residents in Greater Toledo.
Position Summary:
- Supports all radiology information systems, maintaining accurate image files and reports.
- Manages the movement and storage of radiology records within the health system.
- Performs clerical and computer tasks, assists radiologists with communication of results, and coordinates patient flow.
Responsibilities:
- Greets and assists patients in Imaging Services, processing paperwork and ensuring accuracy of data.
- Performs telerads sends between facilities while maintaining imaging records.
- Demonstrates independent work, organizational skills, and critical thinking.
- Assists with patient pre-call and handles complaints professionally.
- Manages critical and urgent results, along with EPIC programs and image uploads.
- Maintains patient data confidentiality following HIPAA guidelines.
- Supports radiologists and performs other assigned duties.
Job Requirements:
- Education: High school graduate/GED.
- Skills: Ability to understand and follow directions, effective communication, cope with stress, and use facility communication systems and equipment.
- Experience: Not applicable.
- License: Not applicable.
- Certification: Not applicable.
Preferred Qualifications:
- Skills: Previous clerical and healthcare experience preferred.
Working Conditions:
- Physical Demands: Ability to work independently, move within the facility, handle standing, walking, and lifting medium weight objects.
- Flexibility to rotate shifts and facilities as needed.
About ProMedica:
ProMedica is a mission-based healthcare organization headquartered in Toledo, Ohio, dedicated to providing integrated care. We are committed to diversity and equal opportunity employment.
Employee Exemption Type: Non-Exempt
Job Type: Full Time
Budgeted Hours / Pay Period: 80
Shift Type: Variable
Shift Hours: 8 hours
Weekends: On-call Requirements
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