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Learning & Development Specialist

3 months ago

Arlington, Virginia, United States Nestlé USA Full time
Learning & Development Specialist

  • Foods people love. Brands people trust. And a career that nourishes your future like no other.
  • If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé's presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.
  • We're determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.
  • This position is not eligible for Visa Sponsorship._

Position Summary:

  • As a Learning & Development Specialist, you play a pivotal role in supporting the delivery of transformative learning experiences within our organization. Collaborating with stakeholders, you ensure the seamless execution of learning initiatives by providing learning management system (LMS) administration, program management, and logístical support.
  • By upholding high standards of learning excellence, you contribute significantly to the professional growth and development of our employees. Join us in our mission as a global leader in nutrition, health, and wellness.

Primary Responsibilities:

  • Manage the administration of the Learning Management System (LMS), including making courses available, scheduling, tracking completion, and maintaining employee transcripts.
  • Troubleshoot learner issues, including course functionality, completion status, and transcript issues, and identify the best resolution.
  • Support the integration of new functionality within the LMS, in alignment with global standards.
  • Advise clients on LMS usage and recommend solutions to achieve learning objectives.
  • Prepare and share learning metrics with clients and recommend changes to programs and program delivery.
  • Build deployment/implementation plans to meet launch dates, incorporating time for testing and validation.
  • Respond to legal, governmental, or audit requests for trainingrelated information in a timely and confidential manner.
  • Instruct and educate other admins on LMS best practices and data standards.
  • Translate clients' business requirements into learning programs delivered through the LMS.
  • Maintain complete records of event transactions, collaterals, and materials.
  • Coordinate logístical requirements for events, such as registration, venue reservation, food & beverage selection, audiovisual coordination, and transportation.
  • Provide support for event setup, management, and breakdown, including prepping materials, setting up classrooms, and coordinating with AV and facilities.
  • Liaise with thirdparty vendors to ensure compliance with service agreements.
  • Perform other assigned duties.

Experience & Education Requirements:

  • Bachelor's degree in a relevant field or related experience and training.
  • 35 years of experience working with an industrystandard LMS supporting a corporate learning function (preferably Cornerstone OnDemand).
  • Some travel, remote work, and offhours work may be required (less than 10%).

Skills:

  • Expert knowledge of LMS functionality, preferably Cornerstone OnDemand.
  • Advanced PC skills, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access), Adobe Connect, and Microsoft Teams.
  • Project management skills for large tasks or small projects.
  • Strong understanding of building reports for clients in an easily understood format.
  • Demonstrated ability to perform in a fastpaced, dynamic environment with sound decisionmaking and judgment.
  • Ability to work collaboratively and build strong relationships with clients and other key partners.


 Job ID: #Li-Hybrid
  • It is our business imperative to remain a very inclusive workplace.
  • To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
  • Note: Nespresso is not a