Head of Personal Training

1 week ago


Waterbury, Connecticut, United States Crunch Fitness Full time

Job Description Summary:


The main goal of the Head of Personal Training is to increase the involvement of members in our paid Personal Training Services in order to retain them.

This will be achieved by surpassing acquisition and retention targets for both new and existing clients.

The Personal Training Manager will reach these goals by:
Managing and guiding the front-end selling process of the CrunchOne Kickoff.

Supervising and coaching the provision of personal training services

Owning the customer journey through engagement with our paid programs

The Head of Personal Training is accountable for enforcing and promoting company standards and setting a positive example.

The Head of Personal Training will ensure that team members consistently adhere to basics such as punctuality, dress code, friendliness, and cleanliness.


Job Duties:
Sales involvement by conducting at least 50% of all CrunchOne Kickoffs

Coaching, practicing, and advising individual personal trainer direct reports on sales techniques

Managing schedules and allocating resources based on KPI's

Ensuring the proper execution and communication of the Client Journey, with a focus on the initial 90 days.

Ensuring that all Personal Trainers provide high-quality programs to clients with scientific backing

Ensuring accurate administration of Personal Training Services including dotFit program usage, goal tracking, measurement tracking, program design and monitoring, and progress reports

Recruiting, training, and overseeing the performance of a team of skilled Personal Trainers


Conducting meetings with direct reports to evaluate performance and provide guidance, motivation, and direction towards individual and company objectives.

Maintaining reports and data for clarity on business performance

Communicating insights and improvement plans to the General Manager

Qualifications and Skills
Understanding of Personal Training techniques and program design

Sales, communication, and relationship-building abilities

Familiarity and proficiency with Crunch programs, such as VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.

Must be able to operate and adjust all club equipment

Experience in coaching/motivating groups

Strong leadership, interpersonal & communication skills

Capable of maintaining a friendly, enthusiastic, and positive attitude and displaying strong member service focus

Responding professionally to requests and inquiries from guests, members, and staff

Education
High School Diploma or GED required

Bachelor's Degree preferred

Current CPR

Certifications (Any of the following)
ACSM Certified Personal Trainer

ACE Personal Trainer Certification

The Cooper Institute Personal Trainer Certification

IFPA Personal Fitness Trainer Certification

NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist

NESTA Personal Fitness Trainer Certification

NFPT Personal Trainer Certification

NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience
1-2 Years as a Personal Trainer preferred

Preferred:
Previous management experience in retail/hospitality industry overseeing 3-10 employees

Preferred:
Experience in consultative sales

Physical Requirements
Able to work in the club office; move around club areas; review, update, and create club documents; communicate with employees, members, and the public

Regularly demonstrating or explaining proper physical fitness activities, techniques, and procedures. Regularly lifting up to 50 pounds



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