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Head of Personal Training
1 week ago
Job Description Summary:
The main goal of the Head of Personal Training is to increase the involvement of members in our paid Personal Training Services in order to retain them.
The Personal Training Manager will reach these goals by:
Managing and guiding the front-end selling process of the CrunchOne Kickoff.
Supervising and coaching the provision of personal training services
Owning the customer journey through engagement with our paid programs
The Head of Personal Training is accountable for enforcing and promoting company standards and setting a positive example.
The Head of Personal Training will ensure that team members consistently adhere to basics such as punctuality, dress code, friendliness, and cleanliness.
Job Duties:
Sales involvement by conducting at least 50% of all CrunchOne Kickoffs
Coaching, practicing, and advising individual personal trainer direct reports on sales techniques
Managing schedules and allocating resources based on KPI's
Ensuring the proper execution and communication of the Client Journey, with a focus on the initial 90 days.
Ensuring that all Personal Trainers provide high-quality programs to clients with scientific backing
Ensuring accurate administration of Personal Training Services including dotFit program usage, goal tracking, measurement tracking, program design and monitoring, and progress reports
Recruiting, training, and overseeing the performance of a team of skilled Personal Trainers
Conducting meetings with direct reports to evaluate performance and provide guidance, motivation, and direction towards individual and company objectives.
Communicating insights and improvement plans to the General Manager
Qualifications and Skills
Understanding of Personal Training techniques and program design
Sales, communication, and relationship-building abilities
Familiarity and proficiency with Crunch programs, such as VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
Must be able to operate and adjust all club equipment
Experience in coaching/motivating groups
Strong leadership, interpersonal & communication skills
Capable of maintaining a friendly, enthusiastic, and positive attitude and displaying strong member service focus
Responding professionally to requests and inquiries from guests, members, and staff
Education
High School Diploma or GED required
Bachelor's Degree preferred
Current CPR
Certifications (Any of the following)
ACSM Certified Personal Trainer
ACE Personal Trainer Certification
The Cooper Institute Personal Trainer Certification
IFPA Personal Fitness Trainer Certification
NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
NESTA Personal Fitness Trainer Certification
NFPT Personal Trainer Certification
NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist
Experience
1-2 Years as a Personal Trainer preferred
Preferred:
Previous management experience in retail/hospitality industry overseeing 3-10 employees
Preferred:
Experience in consultative sales
Physical Requirements
Able to work in the club office; move around club areas; review, update, and create club documents; communicate with employees, members, and the public
Regularly demonstrating or explaining proper physical fitness activities, techniques, and procedures. Regularly lifting up to 50 pounds
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