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Customer Service Professional
2 weeks ago
CornerStone Staffing is hiring for a Customer Service Professional for a late US specialty pharmacy located in Jacksonville, FL
We are seeking someone with great customer service and problem solving experience to join the ranks at our client.
APPLY NOW - DON'T WAIT
Location: Jacksonville, FL 32256 *Onsite*
Pay: $27
Schedule: Monday - Friday, 7:30am - 4pm (EST)
Job Description:
- Reviewing and process DEA 222 forms within provided procedures and guidelines
- Assess service level reporting and communicate impacted orders to customers, account managers, and other intersections
- Interface directly with Sales, Pharma, and Regulatory as a strategic partner offering creative solutions to complex ordering issues
- Utilize 222 Imaging Software and established procedures to process DEA 222 forms within the defined parameters
- May be responsible for managing and logging customer/sales calls received through the controlled substance phone queue
- Execute inventory support upon request including but not limited to returns, expedited deliveries, onetime special order requests, and substitute item suggestions
- Assist with order tracking and report updates utilizing current system tools
- Manage all purchasing tasks associated with controlled substance projects
- Collaborate with key intersections in developing and implementing new processes as deemed necessary by management
Qualifications/Requirements
- Microsoft Excel skills
- 2+ years of experience in customer service/call center
- Ability to work independently with minimal Supervision
- High School Diploma/GED
- 2+ years of recent office/administrative experience
To Apply for this Job:
Click the Apply Online button, then:
- If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job
- If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application
#CB
#ZIP
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunityCompany DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r
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CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity
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