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Hotel Security Officer

3 months ago

Richmond, Virginia, United States Omni Hotels Full time

Location:

Richmond Hotel

Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.
Omni Richmonds associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.

Job Description:

The Omni Richmond Hotel is hiring for a reliable, Security Officer to join the Loss Prevention team. In the role of Security Officer, you will ensure a safe and secure environment for the hotel's staff and guests, as well as protect the assets of the hotel while delivering service that exceeds our guests' expectations. Additionally, you will be responsible for responding quickly to guest and staff requests and providing caring interactions with all staff and guests.

Full-Time Position

Starting Pay Rate: $16 per hour

Responsibilities:

During a shift, the responsibilities for our Security Officers include:

  • Continuously observing and reporting on all assignments
  • Patrolling the interior and exterior areas of the hotel
  • Keeping accurate records and reporting any unsafe conditions while patrolling hotel property.
  • Regularly and effectively communicating with departments using radio equipment.
  • Ensuring protection and preservation of the hotel's associates and guests, as well as company and personal properties.
  • Maintaining professional attitude and appearance.
  • Responding to emergency calls immediately and remaining calm during incidents
  • Monitoring video surveillance periodically to identify disruptions or unlawful acts.
  • Administering Lost & Found program and comply with Hotel's Lost & Found policy.
  • Maintaining knowledge of all safety and emergency contacts and procedures; Being familiar with accident prevention policies and reporting procedures.
  • Working cooperatively with the James Center Security and local law enforcement
  • Deescalating conflicts and escorting disruptive individuals as needed.
Qualifications:

To be successful in this role, the qualifications candidate need are:

  • Previous security and/or loss prevention experience in a hotel, business, or residential environment preferred
  • First Aid and CPR certified preferred
  • Excellent written and verbal communicate skill in English
  • Intermediate computer skills; Familiarity with Microsoft Office applications
  • Ability to stand and walk for a minimum of 8 hours; Ability to lift and carry at least 30 lbs.
  • Flexible availability to work overnight shifts, weekends, holidays, and periods of high demand
  • Outstanding problem-solving and guest-service skills
  • Valid Driver's License
  • Ability to pass a Background check.
  • Must be 18 years or older

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to