![Extended Stay Newport New](https://contents.bebee.com/companies/us/aimbridge-hospitality/avatar-lPMlL.png)
Front Desk Agent
2 weeks ago
Job Summary:
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay
Primary responsibilities include:
registering guests making and modifying reservations hotel operator and concierge duties.
Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities:
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Property Details:
Extended Stay America – Newport News - Yorktown: This is a new addition to the Extended Stay America family.
Conveniently located 20 minutes from the city of Yorktown, this Extended Stay America hotel is perfect for a long fishing trip in the York River.
Book with Extended Stay America for short stays, long stays and even temporary housing.Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
-
Front Desk Agent
2 weeks ago
Yorktown, Virginia, United States Courtyard by Marriott Full timeJob Types: Full-time, Part-timePay: $ $15.10 per hourExpected hours: per weekBenefits: Employee discount Flexible scheduleSchedule: 8 hour shift Day shift Evening shift Morning shift Weekends as neededWork setting: InpersonExperience: Hotel experience: 1 year (required)Ability to Commute: Yorktown, VA required)Ability to Relocate: Yorktown, VA 23693:...
-
Maintenance Helper
1 month ago
Yorktown, Virginia, United States Commander, Navy Installations Full timeEnsures security of all guests is maintained at all times.Ensures guest privacy is maintained at all times.Performs recurring assignments, e.g. follow up on maintenance requests reported by guests, housekeeping or front desk.Incumbent assists in performing work in at least two of the following trades in the maintenance and repair of buildings and related...
-
Front Desk Agent
1 month ago
Yorktown, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
4 weeks ago
Yorktown, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
4 weeks ago
Yorktown, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
-
Front Desk Agent
1 month ago
Yorktown, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
-
Medical Receptionist
1 month ago
Yorktown Heights, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with Soaring Eagle Physical Therapy.This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. Apply for our Medical...
-
Front Desk Agent
2 weeks ago
Yorktown, United States Courtyard by Marriott Full time**Job Types**: Full-time, Part-time Pay: $14.63 - $15.10 per hour Expected hours: 25 - 40 per week **Benefits**: - Employee discount - Flexible schedule Schedule: - 8 hour shift - Day shift - Evening shift - Morning shift - Weekends as needed Work setting: - In-person **Experience**: - Hotel experience: 1 year (required) Ability to Commute: -...
-
Bilingual Front Desk Receptionist
3 weeks ago
Yorktown Heights, United States Sight Medical Doctors Full timeJob DescriptionJob Description**Bilingual English/Spanish required**A career that changes lives.SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and the convenience of 60 locations, our...
-
Bilingual Front Desk Receptionist
4 weeks ago
Yorktown Heights, United States Sight Medical Doctors Full timeJob DescriptionJob Description**Bilingual English/Spanish required**A career that changes lives.SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 75 eye care providers and the convenience of 60 locations, our...
-
Dental Front Office Receptionist
3 weeks ago
Yorktown, United States Hamouri Cosmetic & Family Dentistry Full time**Qualifications** - High school or equivalent - Experience in dental office - Excellent customer service and phone skills - Basic knowledge in Excel and Word - Dental insurance experience (preferred) - Dental Terminology (preferred) **Full Job Description** **Responsibilities** - Check-in and check-out of patients - Answering and managing multi-phone...
-
Front End Lead Full Time
1 month ago
Yorktown Heights, United States BJ's Wholesale Club Full timeThe Benefits of working at BJ’s • BJ’s pays weekly • Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs* o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible...
-
Night Auditor
1 month ago
Yorktown, United States Aimbridge Hospitality Full timeJob Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security...
-
Night Auditor
4 weeks ago
Yorktown, United States Aimbridge Hospitality Full timeJob Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security...
-
Yorktown, United States CareerNation Full timeClinical - Practice Assistant (71882)Yorktown Veterans Rd. (Yorktown Heights, NY)Mon- Fri 8:00am - 5:00pm but will have one day a week until 7:00pm and Saturdays 9:00am - 1:00pm on rotation.Temp. to Perm.Position Overview: Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to...
-
Yorktown, United States CareerNation Full timeClinical - Practice Assistant (71882)Yorktown Veterans Rd. (Yorktown Heights, NY)Mon- Fri 8:00am - 5:00pm but will have one day a week until 7:00pm and Saturdays 9:00am - 1:00pm on rotation.Temp. to Perm.Position Overview: Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to...
-
Yorktown Heights, United States Goldfish Swim School - Yorktown Heights Full timeJob DescriptionJob DescriptionSmile. Its a small action that makes a big difference!We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a get it mentality, a want it attitude, and the capacity to learn and grow professionally and personally. That is why we smile!We are...
-
Yorktown Heights, United States Goldfish Swim School - Yorktown Heights Full timeSmile. It’s a small action that makes a big difference!We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it mentality, a “want it” attitude, and the “capacity” to learn and grow professionally and personally. That is “why we smile!We are looking...
-
Yorktown Heights, United States CareerNation Full timeJob DescriptionJob DescriptionMEDICAL RECEPTIONISTSchedule: Monday - Friday 8:30am - 5:30pmCOMPANY:Our client is one of the largest network of medical groups in the nation, offering an excellent compensation and benefits package including:A robust retirement plan with employer matchingComprehensive medical, dental, and vision insuranceAn employee stock...
-
Office Assistant
2 weeks ago
Yorktown, United States TSP Lawns and Landscapes Full time**Responsibilities**: - Manage and coordinate office operations and procedures - Handle timesheets and estimate scheduling - Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products - Coordinate with vendors and service providers - Making deposits. - Process invoices and...
-
Marketing and Sales Director
4 weeks ago
Yorktown Heights, United States Penn Foster Inc Full timeMarketing and Sales Director Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We’re a...
-
Dental Receptionist- Patient Care Coordinator
4 weeks ago
Yorktown Heights, United States Seth A Keiles DMD & Dana G Keiles Full timeJob DescriptionJob DescriptionDENTAL FRONT OFFICELooking for a SMART team playerVery fast paced Multi-specialty Dentist office is looking for an efficient front desk person. We are well established and growing. We strive for and consistently receive 5 star reviews from our patients.Primary responsibilities1. Patient interactionGreet patients upon arrival and...