Current jobs related to Patient Scheduler- Referrals - Plano, Texas - Concentra

  • Patient Referral Specialist

    3 weeks ago

    Plano, Texas, United States Concentra Full time

    Job SummaryWe are seeking a highly skilled Referral Management Coordinator to join our team at Concentra. As a key member of our healthcare team, you will be responsible for maintaining high standards of quality and delivering exceptional patient experiences.Key ResponsibilitiesProcess referrals requests and authorizations while working closely with...

  • Referral Management Coordinator

    2 days ago

    Plano, Texas, United States Concentra Full time

    Job SummaryWe are seeking a highly skilled Referral Management Coordinator to join our team at Concentra. As a key member of our healthcare team, you will be responsible for processing referrals, authorizations, and scheduling appointments while maintaining high standards for quality and patient experience.Key ResponsibilitiesProcess referrals and...

  • Referral Management Coordinator

    2 days ago

    Plano, Texas, United States Concentra Career Choice Full time

    Job Title: Referral Management CoordinatorAt Concentra Career Choice, we are seeking a highly skilled Referral Management Coordinator to join our team. As a Referral Management Coordinator, you will play a critical role in maintaining high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures, and...

  • Referral Management Coordinator

    2 weeks ago

    Plano, Texas, United States Concentra Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Referral Management Coordinator to join our team at Concentra. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth processing of patient referrals and authorizations.Key ResponsibilitiesProcess referrals requests and authorizations in a...

  • Referral Management Coordinator

    2 weeks ago

    Plano, Texas, United States Concentra Full time

    Job SummaryWe are seeking a highly skilled Referral Management Coordinator to join our team at Concentra. As a key member of our healthcare team, you will be responsible for maintaining high standards of quality and delivering exceptional patient experiences.Key ResponsibilitiesProcess referrals requests and authorizations while working closely with...

  • Referral Management Coordinator

    3 weeks ago

    Plano, Texas, United States Concentra Full time

    Job Summary:The Referral Management Coordinator plays a vital role in maintaining high standards for quality and delivering an exceptional patient experience at Concentra. This position is responsible for processing referrals in accordance with the company's policies, procedures, and applicable regulations.Key Responsibilities:Process referrals in a timely...

  • Scheduler

    3 weeks ago

    Plano, Texas, United States BAHAMA Consulting Corporation Full time

    Job SummaryThe Scheduler plays a vital role in ensuring the seamless operation of our clinic by managing patient appointments and coordinating schedules.Key Responsibilities:Coordinate patient appointments and manage daily schedules for medical professionals to optimize clinic operations and patient flow.Verify and confirm appointments, including follow-ups...

  • Referral Management Coordinator

    2 weeks ago

    Plano, Texas, United States Concentra Full time

    Job Summary:The Referral Management Coordinator plays a vital role in maintaining high standards for quality and delivering an exceptional patient experience at Concentra. This position is responsible for processing referrals in accordance with the company's policies, procedures, and applicable regulations.Key Responsibilities:Process referrals in a timely...

  • Pharmacy Scheduler

    5 days ago

    Plano, Texas, United States CSI Pharmacy Full time

    Job SummaryCsi Pharmacy is seeking a highly skilled Pharmacy Scheduler to assist with auditing and maintaining the active patient fill schedule. This role will be based out of the Dallas, TX area and will play a critical part in ensuring CSI does not miss any patients.The ideal candidate will have a strong understanding of pharmacy operations and be able to...

  • Patient Services Coordinator

    2 weeks ago

    Plano, Texas, United States Baylor Scott & White Health Full time

    Job SummaryThe Patient Services Specialist 2 plays a vital role in ensuring high-quality, patient-centered care in a physician office, clinic, or other operational area. This position provides administrative support to patients, ensuring a seamless experience from check-in to check-out. Key responsibilities include patient relations, scheduling, insurance...

  • Pharmacy Scheduler

    3 days ago

    Plano, Texas, United States CSI Pharmacy Full time

    Pharmacy Scheduler Job DescriptionCareer Opportunity at CSI PharmacyCsi Pharmacy is seeking a highly skilled Pharmacy Scheduler to join our team. As a Pharmacy Scheduler, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key Responsibilities:Audit and maintain the active patient fill schedule using AlayaCare, CareTend,...

  • Patient Services Representative

    4 weeks ago

    Plano, Texas, United States Texas Back Institute Full time

    Job OverviewPosition SummaryAs a key member of the Texas Back Institute, the Call Center Agent serves as the primary liaison for both new and existing patients seeking to arrange appointments with our healthcare providers.Key ResponsibilitiesThe role encompasses a variety of essential tasks, including:Handling incoming calls related to patient scheduling and...

  • Pharmacy Scheduler

    2 weeks ago

    Plano, Texas, United States CSI Pharmacy Full time

    Pharmacy Scheduler Job DescriptionCareer Opportunity at CSI PharmacyCsi Pharmacy is seeking a highly skilled Pharmacy Scheduler to join our team. As a Pharmacy Scheduler, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key Responsibilities:Audit and maintain active patient fill schedules using AlayaCare, CareTend, and...

  • Pharmacy Scheduler

    2 weeks ago

    Plano, Texas, United States CSI Pharmacy Full time

    Pharmacy Scheduler Job DescriptionCareer Opportunity at CSI PharmacyCsi Pharmacy is seeking a skilled Pharmacy Scheduler to join our team. As a Pharmacy Scheduler, you will play a vital role in ensuring the smooth operation of our pharmacy services.Key Responsibilities:Audit and maintain the active patient fill schedule using AlayaCare, CareTend, and other...

  • Pharmacy Scheduler

    2 weeks ago

    Plano, Texas, United States CSI Pharmacy Full time

    Pharmacy Scheduler Job DescriptionCareer Opportunity at CSI PharmacyCsi Pharmacy is seeking a highly skilled Pharmacy Scheduler to join our team. As a Pharmacy Scheduler, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key Responsibilities:Audit and maintain active patient fill schedules using AlayaCare, CareTend, and...

  • Patient Services Coordinator

    7 days ago

    Plano, Texas, United States Baylor Scott & White Health Full time

    Job SummaryThe Patient Services Specialist 2 plays a vital role in ensuring high-quality, patient-centered care in a physician office, clinic, or other operational area. This position provides administrative support to patients, ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesAssist patients with check-in, check-out, scheduling,...

  • Appointment Scheduler

    3 weeks ago

    Plano, Texas, United States Smile Brands Group Inc. Full time

    Job Summary:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Smile Brands Group Inc. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients, responding to their inquiries, and scheduling appointments in a fast-paced environment.Key...

  • Healthcare Patient Advocate

    4 weeks ago

    Plano, Texas, United States TMS Neuro Solutions LLC Full time

    Job OverviewSUMMARY/OBJECTIVE:TMS Neuro Solutions LLC is dedicated to enhancing the health of our communities through a collaborative and comprehensive approach to patient care. Our team is committed to evaluating all dimensions of an individual's health, ensuring that we develop tailored treatment plans that meet each patient's unique needs.We are looking...

  • Patient Services Representative

    4 weeks ago

    Plano, Texas, United States Texas Back Institute Full time

    Position OverviewIntroductionAt Texas Back Institute, we are committed to making a positive impact in our communities. As a vital member of our team, the Medical Office Specialist plays a crucial role in supporting our mission to provide exceptional healthcare services.BenefitsWe offer a comprehensive rewards package designed to enhance the health,...

  • Outpatient Scheduling Specialist

    3 weeks ago

    Plano, Texas, United States Children's Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Ambulatory Services Coordinator to join our team at Children's Health. As an Ambulatory Services Coordinator, you will play a critical role in ensuring the smooth operation of our outpatient clinics, providing exceptional customer service, and maintaining accurate patient records.Key...

Patient Scheduler- Referrals

3 months ago

Plano, Texas, United States Concentra Full time

Overview

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.

Do you want to use your problem solving skills and knowledge of customer service to help improve the health of America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.

Responsibilities

Position Summary

The Patient Scheduler - Referrals maintains high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures and applicable regulations. The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors. Customer services is a top priority in order to achieve a positive impact on the cost and quality of care rendered to injured employees.

The Details

First point of escalation for all case related issues requiring guidance Responsible for daily completion of assigned patient referrals, while meeting production requirements Reviews, processes and supports Specialist referral requests by Concentra sites as defined by the market Obtains authorization for Specialist referrals and schedules appointments accordingly Ensures that appropriate networks and Concentra Advanced Specialists are used when applicable Provides all necessary information such as medical records, prescriptions, etc. to payor Communicates with stakeholders, payor, employer, and patient as appropriate Records all appropriate information via OA/CR module of OccuSource per Concentra policy Builds relationships with provider, employer and payor communities Identifies trends or patterns in missed capture and opportunities to gain capture; communicates these ideas and trends to Lead and Supervisor Handles calls according to the call guidelines of the department Participates in quality assurance processes including but not limited to the audit program, case reviews and training sessions This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Education/Credentials

High school diploma or GED equivalent Associated Degree from an accredited college preferred

Job-Related Experience

Customarily at least one year of demonstrated experience in medical environment - service delivery (referrals, claims, insurance, billing, Experience with Worker's Compensation preferred Proficiency with scheduling/insurance verification software

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Familiarity with Microsoft Excel, Outlook, Word Excellent communication skills and ability to communicate (both written and orally) effectively with colleagues at all levels of the organization Must display proper business etiquette and be skilled in the arts of diplomacy and tact Excellent time management skills including the ability to multitask and prioritize in a fast-paced environment Ability to build and maintain productive business relationships Exemplary ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism Excellent writing and documentation skills Strong attention to detail Ability to work independently Ability to handle special projects Ability to handle multiple tasks, projects, duties, and priorities, when assigned

Additional Data

Employee Benefits

401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer, including disability/veterans

Need help finding the right job?