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House Attendant-Turn Down

4 months ago

Cambridge, Massachusetts, United States Aimbridge Hospitality Full time

Job Title: House Attendant - Turndown

Company: The Charles Hotel

The House Attendant - Turndown is responsible for providing turndown service for guest rooms, cleaning, and refreshing rooms as necessary, and performing other housekeeping tasks. This role requires availability for evening shifts.

Joining The Charles Hotel offers you the opportunity to be surrounded by innovative, like-minded individuals in an independent hotel setting. As a team member, you will enjoy:

  • Blue Cross Blue Shield medical insurance starting at $1.16 per week
  • Access to 401(k) with company match
  • Eight annual paid holidays plus an extra personal day
  • Travel benefits across multiple brands
  • Complimentary daily meal
  • $5 discounted daily parking
  • $1000 referral bonus

Responsibilities:

QUALIFICATIONS:

  • High School diploma or equivalent; experience in a hotel or related field is preferred
  • Effective communication and decision-making skills
  • Ability to work well under pressure
  • Excellent customer service and teamwork abilities

RESPONSIBILITIES:

  • Interact with guests and colleagues in a service-oriented manner
  • Maintain excellent attendance and personal grooming standards
  • Adhere to hotel standards for safe and efficient operations
  • Provide turndown service for guest rooms
  • Restock designated number of guest rooms per shift
  • Complete all pre-cleaning duties and replenish supplies
  • Ensure cleanliness of hallways, public areas, and closets
  • Report maintenance issues promptly
  • Follow housekeeping procedures as directed

Property Details:

The Charles Hotel embodies the vibrant spirit of Cambridge, offering a diverse range of experiences for guests visiting the Boston area. From academic pursuits at Harvard to leisurely walks along the Charles River, the hotel provides a rich cultural experience. Luxurious accommodations, advanced technology, and versatile event spaces make The Charles a standout choice for visitors.

Company Overview:

As a leading third-party hotel management company, Aimbridge Hospitality oversees a diverse portfolio of over 1,550 hotels worldwide. With a focus on exceptional guest service and operational excellence, Aimbridge associates strive for success and continuous improvement, fostering a culture of excellence.

Benefits:

Upon meeting eligibility criteria, full-time employees receive a comprehensive benefits package, including:

  • Daily Pay option (inquire for details)
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Insurance
  • Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

This position offers a valuable opportunity to join The Charles Hotel team and contribute to a dynamic, customer-focused environment. Apply now to be part of this exciting hospitality experience